Decision search
Your search has 57130 results
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London Borough of Hackney (25 011 810)
Statement Not upheld Allocations 06-Apr-2026
Summary: Mr D complains about the Council closing his housing register account in 2020 and says he should have additional housing priority. I have ended the investigation. Mr D can make a new complaint to the Council about his housing register account and can ask the Council to assess his housing priority.
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London Borough of Redbridge (25 012 436)
Statement Not upheld Land 06-Apr-2026
Summary: Mr X complains the Council delayed renewing the lease agreement for the charity he runs. We have ended our investigation because there is no worthwhile outcome achievable.
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Derby City Council (25 012 923)
Statement Closed after initial enquiries Other 06-Apr-2026
Summary: We will not investigate Mrs X’s complaint about the way in which Derby City Council and NHS Derby and Derbyshire Integrated Care Board dealt with her father, Mr Y’s, accommodation as we would be unlikely to find fault.
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NHS Derby & Derbyshire ICB (25 012 923a)
Statement Closed after initial enquiries Mental health services 06-Apr-2026
Summary: We will not investigate Mrs X’s complaint about the way in which Derby City Council and NHS Derby and Derbyshire Integrated Care Board dealt with her father, Mr Y’s, accommodation as we would be unlikely to find fault.
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City of Bradford Metropolitan District Council (25 013 161)
Statement Closed after initial enquiries Housing benefit and council tax benefit 06-Apr-2026
Summary: We will not investigate Mr X’s complaint about the Council’s decision he has been overpaid housing benefit. It is reasonable for Mr X to use his statutory right of appeal to the Valuation Tribunal.
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Transport for London (25 013 625)
Statement Closed after initial enquiries Parking and other penalties 06-Apr-2026
Summary: We will not investigate Mr X’s complaint about several penalty charge notices issued by Transport for London. Transport for London has now cancelled the penalty charge notices and investigation by us is unlikely to achieve anything more for Mr X.
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London Borough of Sutton (25 014 538)
Statement Closed after initial enquiries Special educational needs 06-Apr-2026
Summary: We cannot investigate this complaint about special educational provision. Some of the complaint is late, and for the remainder Mr Y appealed to the First-Tier Tribunal.
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Norfolk County Council (25 014 540)
Statement Upheld Other 06-Apr-2026
Summary: We have upheld Mrs X’s complaint about delay at stage 1 and 3 of the children’s statutory complaints procedure. The Council has agreed to resolve the complaint early by providing a proportionate remedy for the injustice caused.
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London Borough of Newham (25 014 969)
Statement Closed after initial enquiries Refuse and recycling 06-Apr-2026
Summary: We will not investigate this complaint about household waste collection and complaint handling. This is because there is not enough injustice to justify our involvement.
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Kent County Council (25 016 628)
Statement Closed after initial enquiries Safeguarding 06-Apr-2026
Summary: We will not investigate this complaint about the Council’s response to safeguarding concerns. This is because there is insufficient evidence of fault by the Council.