Dorset Council (25 029 140)

Category : Benefits and tax > Council tax

Decision : Closed after initial enquiries

Decision date : 26 May 2026

The Ombudsman's final decision:

Summary: We will not investigate this complaint about Council tax liability and a premium because part of the complaint relates to a body out of jurisdiction and part of the complaint could be appealed to a valuation tribunal.

The complaint

  1. Mr X complains that the Council would not accept his argument that his annex should receive a Council tax discount and not be liable for Council tax whilst under repair.

Back to top

The Ombudsman’s role and powers

  1. The law says we cannot normally investigate a complaint when someone has a right of appeal, reference or review to a tribunal about the same matter. However, we may decide to investigate if we consider it would be unreasonable to expect the person to use this right. (Local Government Act 1974, section 26(6)(a), as amended)
  2. The Valuation Tribunal deals with appeals against decisions on council tax liability and council tax support or reduction.
  3. We investigate complaints about councils and certain other bodies. We cannot investigate the actions of bodies such as the Valuation Office Agency. (Local Government Act 1974, sections 25 and 34(1), as amended)

Back to top

How I considered this complaint

  1. I considered information provided by the complainant.
  2. I considered the Ombudsman’s Assessment Code.

Back to top

My assessment

  1. Mr X owns a separate annex to his property which he previously rented to tenants (who assumed liability for Council tax). Mr X made renovations to the annex and asked for a Council tax discount. The Council refused and later imposed a second home Council tax premium to the annex.
  2. Any dispute about liability for Council tax can be appealed to a valuation tribunal. The valuation tribunal is an independent body which can determine any disputes about liability, discounts, premiums or exemptions from Council tax. I see no reason why such an appeal could not be made in this case.
  3. Mr X is unhappy that the annex was not included with his property for Council tax purposes after his tenants had left.
  4. Decisions about whether a property should be listed or incorporated with another property are matters for the Valuation Office Agency, a body out of jurisdiction.

Back to top

Final decision

  1. We will not investigate Mr X’s complaint because part of the complaint relates to a body out of jurisdiction and part of the complaint could be appealed to a valuation tribunal.

Back to top

Investigator's decision on behalf of the Ombudsman

Print this page

LGO logogram

Review your privacy settings

Required cookies

These cookies enable the website to function properly. You can only disable these by changing your browser preferences, but this will affect how the website performs.

View required cookies

Analytical cookies

Google Analytics cookies help us improve the performance of the website by understanding how visitors use the site.
We recommend you set these 'ON'.

View analytical cookies

In using Google Analytics, we do not collect or store personal information that could identify you (for example your name or address). We do not allow Google to use or share our analytics data. Google has developed a tool to help you opt out of Google Analytics cookies.

Privacy settings