London Borough of Barnet (25 009 665)
Category : Benefits and tax > Council tax
Decision : Closed after initial enquiries
Decision date : 07 Sep 2025
The Ombudsman's final decision:
Summary: We will not investigate this complaint about an empty homes Council tax premium because there is a right of appeal to a Valuation Tribunal.
The complaint
- Mr X says that the Council has applied an empty homes premium to a property he has been renovating. He says that he lives in the property.
The Ombudsman’s role and powers
- The law says we cannot normally investigate a complaint when someone has a right of appeal, reference or review to a tribunal about the same matter. However, we may decide to investigate if we consider it would be unreasonable to expect the person to use this right. (Local Government Act 1974, section 26(6)(a), as amended)
- The Valuation Tribunal deals with appeals against decisions on council tax liability and council tax support or reduction.
How I considered this complaint
- I considered information provided by the complainant.
- I considered the Ombudsman’s Assessment Code.
My assessment
- Mr X says that he has provided evidence to the Council to show that the property is not empty but the Council has not changed its decision. Any dispute as to whether a premium should be applied can be appealed to a Valuation Tribunal.
- The tribunal is an independent body which can determine any dispute about such decisions. I see no reason why an appeal could not be made in this case and so the complaint is out of jurisdiction.
Final decision
- We will not investigate Mr X’s complaint because he has a right of appeal to a Valuation Tribunal.
Investigator's decision on behalf of the Ombudsman