Rotherham Metropolitan Borough Council (23 007 118)

Category : Benefits and tax > Council tax

Decision : Closed after initial enquiries

Decision date : 11 Sep 2023

The Ombudsman's final decision:

Summary: We will not investigate this complaint about Council tax liability because he can appeal to a Valuation Tribunal.

The complaint

  1. Mr X says that the Council is charging him for Council tax on his property based on a lack of occupancy which he says is not true.

Back to top

The Ombudsman’s role and powers

  1. The law says we cannot normally investigate a complaint when someone can appeal to a tribunal about the same matter. However, we may decide to investigate if we consider it would be unreasonable to expect the person to appeal. (Local Government Act 1974, section 26(6)(a), as amended)
  2. The Valuation Tribunal deals with appeals against decisions on council tax liability and council tax support or reduction.

Back to top

How I considered this complaint

  1. I considered information provided by the complainant and the Council.
  2. I considered the Ombudsman’s Assessment Code.

Back to top

My assessment

  1. Mr X says that the Council has incorrectly assessed his property for surcharges on his Council tax and failed to write to him at the correct address.
  2. The Council says he first advised them in 2016 that the property was empty but later claimed to be living in the property. The Council says that Mr X has not provided an up to date address for correspondence.
  3. The Valuation Tribunal can determine any dispute about liability for a property and any argument about discounts or exemptions. Further, Mr X could apply to have a property delisted from the Council tax charge by contacting the Valuation Office Agency.
  4. I am satisfied therefore that Mr X has a right of appeal to a Valuation Tribunal about any dispute over liability. The tribunal is an expert body and their decisions are binding on the Council. The Ombudsman cannot determine such liability.
  5. I see no reason therefore why an appeal could not be made in this case. The matter is therefore out of jurisdiction.
  6. Mr X says that he was not properly informed of enforcement action taken by the Council in court to secure the arrears. Mr X could have asked for the judgement to be set aside if he was not properly notified; this is therefore a matter for the courts.

Back to top

Investigator's decision on behalf of the Ombudsman

Print this page

LGO logogram

Review your privacy settings

Required cookies

These cookies enable the website to function properly. You can only disable these by changing your browser preferences, but this will affect how the website performs.

View required cookies

Analytical cookies

Google Analytics cookies help us improve the performance of the website by understanding how visitors use the site.
We recommend you set these 'ON'.

View analytical cookies

In using Google Analytics, we do not collect or store personal information that could identify you (for example your name or address). We do not allow Google to use or share our analytics data. Google has developed a tool to help you opt out of Google Analytics cookies.

Privacy settings