Manchester City Council (22 007 386)
Category : Benefits and tax > Council tax
Decision : Closed after initial enquiries
Decision date : 19 Sep 2022
The Ombudsman's final decision:
Summary: We will not investigate this complaint about liability for council tax. This is because the matter has been subject to court proceedings and could be considered by a tribunal.
The complaint
- The complainant, who I will call Mrs X, complains about that the Council is pursuing her for council tax debt that she is not liable for. She says the Council has issued her a summons for part of the debt.
The Ombudsman’s role and powers
- The Local Government Act 1974 sets out our powers but also imposes restrictions on what we can investigate.
- We cannot investigate a complaint about the start of court action or what happened in court. (Local Government Act 1974, Schedule 5/5A, paragraph 1/3, as amended)
- The law says we cannot normally investigate a complaint when someone can appeal to a tribunal. However, we may decide to investigate if we consider it would be unreasonable to expect the person to appeal. (Local Government Act 1974, section 26(6)(a), as amended)
- The Valuation Tribunal deals with appeals against decisions on council tax liability and council tax support or reduction.
How I considered this complaint
- I considered information provided by the complainant.
- I considered the Ombudsman’s Assessment Code.
My assessment
- We cannot investigate the Council’s decision to issue Mrs X a summons for part of the council tax debt. This is because the law does not allow us to investigate the start of court proceedings. Furthermore, any dispute about liability for a council tax premium could be appealed to a Valuation Tribunal. The tribunal is an independent, expert body whose decisions are binding on the Council. I therefore consider that it would be reasonable to pursue an appeal in this case.
Final decision
- We will not investigate Mrs X’s complaint because the matter has been subject to court proceedings, and she can appeal to the Valuation Tribunal.
Investigator's decision on behalf of the Ombudsman