Stroud District Council (20 008 415)

Category : Benefits and tax > Council tax

Decision : Closed after initial enquiries

Decision date : 01 Dec 2020

The Ombudsman's final decision:

Summary: The Valuation Tribunal is the appropriate body to decide Mrs X’s dispute about her council tax liability. We will not therefore investigate.

The complaint

  1. Mrs X complains about the Council’s decision not to award her a council tax discount.

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The Ombudsman’s role and powers

  1. The law says we cannot normally investigate a complaint when someone can appeal to a tribunal. However, we may decide to investigate if we consider it would be unreasonable to expect the person to appeal. (Local Government Act 1974, section 26(6)(a), as amended)

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How I considered this complaint

  1. I have considered what Mrs X said in her complaint and sent her my draft decision on it for her comments. I have considered the comments Mrs X made in response.

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What I found

  1. Mrs X complains about the Council’s decision not to award her a council tax discount. Mrs X says she lives with another adult who is not liable to pay council tax so the discount should be awarded.
  2. The Valuation Tribunal (VT) is the independent body which settles disputes on appeal about council tax liability.

Analysis

  1. We cannot determine whether Mrs X is entitled to a discount on her council tax. This is a matter for the VT which hears such disputes. It is reasonable to expect Mrs X to make an appeal to the VT and so we will not investigate.

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Final decision

  1. My decision is that we will not investigate this complaint. It is reasonable to expect Mrs X to appeal to the VT and the complaint is therefore outside our legal remit.

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Investigator's decision on behalf of the Ombudsman

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