Royal Borough of Kingston upon Thames (25 026 126)

Statement Closed after initial enquiries Council tax support 04-Aug-2026

Summary: We will not investigate this complaint about the Council’s decision to refuse a discretionary council tax support application. It was reasonable for Ms X to appeal to the valuation tribunal, and the remaining injustice is not significant enough to warrant investigation. There is not enough evidence of fault in how the Council considered Ms X’s vulnerabilities to warrant investigation.

Test Valley Borough Council (26 012 508)

Statement Closed after initial enquiries Council tax support 04-Aug-2026

Summary: We will not investigate X’s complaint about council tax support because there is a right of appeal to the Valuation Tribunal.  

London Borough of Lewisham (26 011 499)

Statement Closed after initial enquiries Council tax support 27-Jul-2026

Summary: We will not investigate this complaint about council tax liability and discounts. X has a right of appeal to the Valuation Tribunal and it would be reasonable to expect them to use it.

London Borough of Barnet (26 011 280)

Statement Closed after initial enquiries Council tax support 26-Jul-2026

Summary: We will not investigate this complaint about council tax premiums and exemptions. Ms X has a right of appeal to the Valuation Tribunal and it would be reasonable to expect her to use it.

Leicester City Council (26 010 843)

Statement Closed after initial enquiries Council tax support 22-Jul-2026

Summary: We will not investigate this complaint about Council Tax premiums and exemptions. Ms X has a right of appeal to the Valuation Tribunal, and it would be reasonable to expect her to use it.

Cannock Chase District Council (26 002 532)

Statement Closed after initial enquiries Council tax support 20-Jul-2026

Summary: We will not investigate this complaint about Council tax support because there is a right of appeal to a valuation tribunal.

Teignbridge District Council (25 023 630)

Statement Closed after initial enquiries Council tax support 09-Jul-2026

Summary: We cannot investigate Mr X’s complaint about the Council’s handling of his application for Council Tax support. This is because he has appealed to the Valuation Tribunal.

Eastbourne Borough Council (25 025 795)

Statement Closed after initial enquiries Council tax support 08-Jul-2026

Summary: We will not investigate this complaint about council tax support. This is because parts of the complaint are late and there is no good reason for this. There is not enough evidence of fault by the Council or significant injustice in other complaints to warrant investigation.

Nottingham City Council (25 026 505)

Statement Closed after initial enquiries Council tax support 23-Jun-2026

Summary: We will not investigate this complaint about council tax support. The complaint is late, and there is no good reason for this.

London Borough of Lambeth (25 025 959)

Statement Closed after initial enquiries Council tax support 22-Jun-2026

Summary: We will not investigate this complaint about council tax support and housing benefit. There is not enough evidence of fault by the Council to justify our involvement. Mrs X can appeal the Council decisions to a tribunal.