Decision search
Your search has 51783 results
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Hampshire County Council (24 006 859)
Statement Closed after initial enquiries School admissions 15-Aug-2024
Summary: We will not investigate Mr X’s complaint about the Council’s School Admissions Appeal Panel’s handling of his appeal against the refusal to offer his child a place at his preferred school. This is because there is not enough evidence of fault to warrant further investigation.
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London Borough of Bromley (24 007 608)
Statement Closed after initial enquiries Parking and other penalties 15-Aug-2024
Summary: We cannot investigate Mr B’s complaint about a Penalty Charge Notice he received for a moving traffic contravention. This is because Mr B appealed to the tribunal.
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London Borough of Tower Hamlets (24 007 714)
Statement Closed after initial enquiries Other 15-Aug-2024
Summary: We will not investigate this complaint about what happened during a telephone conversation where Mrs X says a Council officer put the telephone down on her abruptly. This is because the complaint does not meet the tests in our Assessment Code on how we decide which complaints to investigate. We are unlikely to find evidence of fault warranting an investigation.
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Liverpool City Council (24 007 854)
Statement Closed after initial enquiries Parking and other penalties 15-Aug-2024
Summary: We will not investigate Mr X’s complaint that the automated parking system is faulty. This is because the complaint does not meet the tests in our Assessment Code on how we decide which complaints to investigate. There is a legal right to appeal to the Traffic Penalty Tribunal and it is reasonable to expect Mr X to use it.
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Leicestershire County Council (24 008 554)
Statement Closed after initial enquiries Highway repair and maintenance 15-Aug-2024
Summary: We will not investigate this claim for personal injuries. This is because the complaint does not meet the tests in our Assessment Code on how we decide which complaints to investigate. It is reasonable to expect the complaint to go to court.
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Eden District Council (22 017 906)
Statement Upheld Planning applications 15-Aug-2024
Summary: Mr X complained the Council failed to take enforcement action over unauthorised development of a listed building. We did not find fault in the Council’s approach to dealing with planning enforcement complaints, or in its consideration of retrospective planning applications. However, the Council was at fault for delays, poor communication, and lack of proper oversight. The Council agreed to provide a suitable remedy.
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Royal Borough of Kingston upon Thames (23 019 863)
Statement Closed after initial enquiries Charging 14-Aug-2024
Summary: We will not investigate Ms X’s complaint about the Council’s decision there was a deprivation of assets. This is because there is insufficient evidence of fault.
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Bolsover District Council (23 020 164)
Statement Closed after initial enquiries Other 14-Aug-2024
Summary: We will not investigate Mr X’s complaint about the Council not making adaptations to his property in line with the recommendations of an occupational therapist. This is because there is insufficient evidence of fault to justify our involvement.
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Essex County Council (24 000 190)
Statement Closed after initial enquiries Other 14-Aug-2024
Summary: We will not investigate this complaint about land status as ultimately this is a matter for the courts, and we cannot achieve the outcome the complainant seeks.
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London Borough of Tower Hamlets (24 000 334)
Statement Closed after initial enquiries Parking and other penalties 14-Aug-2024
Summary: We cannot investigate Mr X’s complaint about the Council’s lack of parking enforcement on his housing estate. This is because the law does not allow us to investigate complaints about the Council’s management of social housing.