Decision search
Your search has 55054 results
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London Borough of Redbridge (25 000 912)
Statement Closed after initial enquiries Council tax 18-May-2025
Summary: We will not investigate this complaint about Council tax banding and liability because there is an appeal to a Valuation Tribunal and part of the complaint is against a body out of jurisdiction. Nor is there evidence of fault by the Council.
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London Borough of Lambeth (25 001 218)
Statement Closed after initial enquiries Other 18-May-2025
Summary: We will not investigate this complaint about a delay in Business rates liability because it relates to a body out of jurisdiction and there is no evidence of fault by the Council.
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Tewkesbury Borough Council (25 001 478)
Statement Closed after initial enquiries Enforcement 18-May-2025
Summary: We will not investigate this complaint about how the Council dealt with a breach of planning control. This is because we are unlikely to find fault. The complainant has not suffered any significant injustice because of any delays.
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Uttlesford District Council (25 001 633)
Statement Closed after initial enquiries Enforcement 18-May-2025
Summary: We will not investigate this complaint about how the Council dealt with a breach of planning control. This is because we are unlikely to find fault.
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London Borough of Islington (25 001 641)
Statement Closed after initial enquiries Leisure and culture 18-May-2025
Summary: We will not investigate Ms X’s complaint about the Council’s decision on library stock. This is because Ms X’s complaint is late and there are no good reasons why it could not have been made to us sooner.
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Kent County Council (25 002 299)
Statement Closed after initial enquiries School admissions 18-May-2025
Summary: We will not investigate this complaint about an unsuccessful appeal for a school place. This is because there is not enough evidence of fault by the panel for us to be able to question its decision.
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Kingston Upon Hull City Council (24 011 358)
Statement Not upheld Friends and family carers 18-May-2025
Summary: Ms X complained the Council incorrectly deducted the value of benefits she claimed from payments it made to her for caring for two children under a residency order between 2010 and 2019. We ended the investigation because Ms X’s complaint was late and there was insufficient evidence of fault to justify investigating.
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London Borough of Hackney (24 013 227)
Statement Closed after initial enquiries Council tax 18-May-2025
Summary: We will not investigate Mr X’s complaint about council tax arrears and liability orders. This is because there is insufficient evidence of fault causing injustice.
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Staffordshire County Council (24 013 503)
Statement Upheld Charging 18-May-2025
Summary: Mr X complains the Council has failed to deal properly with the charges for his son’s care. The Council accepts there was a long delay in completing the son’s financial assessment and has written off some of the charges. There is no other evidence of fault by the Council.
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Manchester City Council (24 013 845)
Statement Upheld Other 18-May-2025
Summary: Mr D complained about the way the Council is dealing with refuse and waste collection on his street. He also complained that the Council is taking too long to deal with frequent fly tipping and is not emptying recycling bins at all. We found the Council at fault in relation to recycling collections. The Council agreed to apologise and make a payment to Mr D in recognition of injustice caused to him. The Council has said it will ensure the recycling bin is collected going forward.