Decision search
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Statement Closed after initial enquiries Allocations 19-Nov-2024
Summary: We will not investigate this complaint about the Council’s assessment of a housing application. There is insufficient evidence of fault by the Council which would warrant an investigation.
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Stockton-on-Tees Borough Council (24 010 221)
Statement Closed after initial enquiries School transport 19-Nov-2024
Summary: We will not investigate this complaint about the Council’s refusal to provide transport for Miss X’s child to start late each morning at school. This is because the Council reached its decision properly after considering the evidence Miss X provided, and we are therefore not able to substitute another view.
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Gravesham Borough Council (24 010 479)
Statement Closed after initial enquiries Antisocial behaviour 19-Nov-2024
Summary: We cannot investigate some of Ms X’s complaints about anti-social behaviour from a neighbour as they relate to the Council’s role as a social landlord and the law says we cannot investigate. We will not investigate other elements of Ms X’s complaint because an investigation is unlikely to achieve any worthwhile or additional outcome.
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Surrey Heath Borough Council (24 010 568)
Statement Closed after initial enquiries Council tax 19-Nov-2024
Summary: We will not investigate this complaint about the Council allegedly obtaining an unlawful liability order against him for unpaid council tax. This is because the issue complained about has been subject to legal proceedings and we have no jurisdiction to investigate in such circumstances.
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London Borough of Hackney (24 010 627)
Statement Upheld Council tax 19-Nov-2024
Summary: We will not investigate this complaint about Council tax payments as the matter has been remedied.
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Leeds City Council (24 010 631)
Statement Closed after initial enquiries Planning applications 19-Nov-2024
Summary: We will not investigate Ms X’s complaint about disabled parking bays because we would not achieve the outcome Ms X is seeking.
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Norfolk County Council (24 010 701)
Statement Closed after initial enquiries Transport 19-Nov-2024
Summary: We will not investigate this complaint about the way the Council considered the complainant’s application for a new blue badge. This is because the complaint does not meet the tests in our Assessment Code on how we decide which complaints to investigate. The Council awarded the blue badge following an appeal. We consider further investigation will not lead to a different outcome.
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West Northamptonshire Council (24 010 910)
Statement Upheld Council tax 19-Nov-2024
Summary: We will not investigate this complaint about Council tax payments as the matter has been remedied.
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Surrey County Council (24 011 087)
Statement Closed after initial enquiries Special educational needs 19-Nov-2024
Summary: We will not investigate this complaint about the education provision for a child. This is because the issues raised have either previously been considered, are inseparable from an appeal to the SEND Tribunal or have not caused a significant injustice to the complainant.
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Statement Closed after initial enquiries Other 19-Nov-2024
Summary: We will not investigate this complaint about a highway hazard because any injustice is not significant enough to justify our involvement.