Decision search
Your search has 55054 results
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Cambridgeshire County Council (25 000 924)
Statement Closed after initial enquiries Charging 16-Sep-2025
Summary: We will not investigate Mr X’s complaint about the Council’s decision that his relative, Ms Y, deprived herself of assets in order to reduce care charges. There is insufficient evidence of fault in the Council’s decision-making to warrant an investigation.
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London Borough of Richmond upon Thames (25 003 989)
Statement Closed after initial enquiries Allocations 16-Sep-2025
Summary: We will not investigate Ms X’s complaint about the Council’s assessment of her housing register priority. There is insufficient evidence of fault to warrant an investigation.
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Statement Upheld Council tax support 16-Sep-2025
Summary: We will not investigate this complaint about how the Council considered Mrs X’s reported change in circumstances in relation to her council tax support and housing benefit. The Council has agreed to issue formal decisions, enabling Mrs X to use her appeal rights if necessary. This is sufficient to remedy the injustice we would likely find had been caused by its actions if we investigated.
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London Borough of Hounslow (25 004 065)
Statement Closed after initial enquiries Special educational needs 16-Sep-2025
Summary: We will not investigate the complaints about the content of an Education, Health and Care Plan, the process the Council used to create it, or delays in the assessment. This is because Mrs X has used her right of appeal to the First-tier Tribunal (SEND) about these matters and the remaining complaints are late.
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London Borough of Bromley (25 004 109)
Statement Closed after initial enquiries Child protection 16-Sep-2025
Summary: We will not investigate Ms M’s complaint about a child and family (CAF) assessment because there is not enough evidence of fault to justify an investigation.
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Surrey County Council (25 004 126)
Statement Closed after initial enquiries Special educational needs 16-Sep-2025
Summary: We will not investigate this complaint that the Council was at fault in the process of assessing the complainant’s daughter’s needs and in producing her Education Health and Care plan. The matters about which she complains could have been the subject of an appeal to the First-tier Tribunal (Special Educational Needs and Disability, or are not separable from those matters.
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London Borough of Merton (25 004 183)
Statement Closed after initial enquiries Other 16-Sep-2025
Summary: We will not investigate this complaint about the Council’s involvement in an NHS continuing healthcare funding eligibility decision appeal. Any injustice is not significant enough to justify our involvement.
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Blackburn with Darwen Council (25 004 288)
Statement Closed after initial enquiries Safeguarding 16-Sep-2025
Summary: We will not investigate this complaint about the way the Council responded to safeguarding concerns Miss B raised about family members. Any injustice is not significant enough to justify our involvement.
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London Borough of Newham (25 004 312)
Statement Upheld Council tax 16-Sep-2025
Summary: We will not investigate this complaint about Council Tax arrears and enforcement. This is because the injustice caused was remedied during the Council’s complaints process.
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Dover District Council (25 004 313)
Statement Closed after initial enquiries Allocations 16-Sep-2025
Summary: We will not investigate Ms X’s complaint about the Council’s assessment of her housing register priority. There is insufficient evidence of fault to warrant an investigation.