Decision search
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Knowsley Metropolitan Borough Council (24 013 136)
Statement Closed after initial enquiries Disabled facilities grants 21-Jan-2025
Summary: We will not investigate Mrs X’s complaint about the Council’s refusal of a disabled facilities grant. This is because there is insufficient evidence of fault to justify our involvement.
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Maidstone Borough Council (24 013 152)
Statement Closed after initial enquiries Planning applications 21-Jan-2025
Summary: We will not investigate this complaint about the way the Council considered a planning application. There is not enough evidence of fault in the Council’s actions to justify an investigation.
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Birmingham City Council (24 013 507)
Statement Closed after initial enquiries Child protection 21-Jan-2025
Summary: We will not investigate Mr X’s complaint about a child protection matter. There is not enough evidence of fault in the way the Council reached its decisions to warrant our further involvement and investigation by us would be unlikely to lead to a different outcome.
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Herefordshire Council (24 013 517)
Statement Upheld Homelessness 21-Jan-2025
Summary: We will not investigate Ms X’s complaint about the Council’s handling of a scheme to introduce tenants for her property. This is because the Council has already taken action to remedy the injustice caused and further investigation would not lead to a different outcome.
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Royal Borough of Kingston upon Thames (24 013 637)
Statement Closed after initial enquiries Noise 21-Jan-2025
Summary: We will not investigate this complaint about the Council’s response to the complainant’s reports of noise nuisance by a neighbour. There is not enough evidence of fault by the Council.
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Statement Closed after initial enquiries Antisocial behaviour 21-Jan-2025
Summary: We will not investigate this complaint about the Council’s handling of matters relating to reports Mr X made about noise nuisance. This is because we are unlikely to find evidence of fault by the Council sufficient to warrant an investigation.
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Hampshire County Council (24 012 257)
Statement Closed after initial enquiries Charging 21-Jan-2025
Summary: We will not investigate Mrs X’s complaint about the Council’s handling of her late aunt’s care and support. This is because there is insufficient evidence of fault.
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City of Bradford Metropolitan District Council (24 012 281)
Statement Closed after initial enquiries Assessment and care plan 21-Jan-2025
Summary: We will not investigate Mr X’s complaint about the Council charging his mother for care received in a care home, not telling him about third party top up fees, and for delays in completing an assessment of his mother’s care needs. This is because there is insufficient evidence of fault. In addition, the claimed fault has not caused any significant injustice.
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Nuneaton & Bedworth Borough Council (24 012 392)
Statement Closed after initial enquiries Private housing 21-Jan-2025
Summary: We will not investigate this complaint about the Council’s investigation of private housing disrepair. There is insufficient evidence of fault which would warrant an investigation.
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Wirral Metropolitan Borough Council (24 013 688)
Statement Closed after initial enquiries Other 21-Jan-2025
Summary: We cannot investigate this complaint about how the Council dealt with concerns raised about a school. This is because the complaint is made on behalf of a public body.