Decision search
Your search has 50691 results
-
Bath and North East Somerset Council (24 008 124)
Statement Upheld Special educational needs 21-Jan-2025
Summary: There was a delay of twelve weeks issuing Y’s final Education, Health and Care Plan and a delay in responding to a request for social care advice which caused avoidable frustration and a delay in appeal rights. The Council has apologised, which is a partial remedy. The Council will make a symbolic payment of £250 and a payment of £900 to reflect the loss of a term of special educational provision. There was no fault in the Council sending an additional complaint response at stage one, because this is in line with its policy.
-
Wiltshire Council (24 011 032)
Statement Closed after initial enquiries Child protection 21-Jan-2025
Summary: We will not investigate this complaint that the Council has failed to take proper account of the complainant’s concerns about his son’s welfare and has acted with bias in favour of his son’s mother. This is because the complaint concerns matters which have formed part of legal proceedings, and our intervention would not add anything to the response the Council has already made.
-
Kent County Council (24 012 686)
Statement Closed after initial enquiries Assessment and care plan 21-Jan-2025
Summary: We will not investigate this complaint about adult social care support to a carer. This is because there is not enough injustice to justify our involvement.
-
Rochdale Metropolitan Borough Council (24 012 827)
Statement Closed after initial enquiries Special educational needs 21-Jan-2025
Summary: We will not investigate Miss X’s complaint about her son’s Education, Health and Care Plan. Miss X appealed to the First-tier Tribunal (Special Educational Needs and Disability) and so the case is outside our jurisdiction.
-
Warrington Council (24 012 845)
Statement Closed after initial enquiries School transport 21-Jan-2025
Summary: We will not investigate Mr X’s complaint the Council removed free school transport for his children. There is not enough evidence of fault to justify our involvement.
-
Surrey County Council (24 012 854)
Statement Closed after initial enquiries Other 21-Jan-2025
Summary: We will not investigate this complaint about the school meals served to Miss X’s child. The matters complained of are ones a school is responsible for, not the Council, and we are legally prevented from investigating the actions of schools.
-
Brentwood Borough Council (24 012 990)
Statement Closed after initial enquiries Planning applications 21-Jan-2025
Summary: We will not investigate this complaint about the way the Council dealt with planning applications for an agricultural site next to Mrs X’s home. We have not seen enough evidence of fault in the Council’s actions to justify an investigation. Also, we cannot achieve the outcomes the complainant is seeking.
-
Leeds City Council (24 012 998)
Statement Closed after initial enquiries Other 21-Jan-2025
Summary: We will not investigate Ms X’s complaint about a data breach and about how the Council responded to her information request. The Information Commissioner is better placed to consider these matters.
-
Essex County Council (24 013 004)
Statement Closed after initial enquiries Other 21-Jan-2025
Summary: We will not investigate this complaint about the Council’s failure to investigate Mrs X’s concerns about highway land next to her property. The complaint is late, and we have seen no reason to exercise discretion and investigate now.
-
Hampshire County Council (24 013 025)
Statement Closed after initial enquiries Special educational needs 21-Jan-2025
Summary: We will not investigate this complaint that the Council has failed to provide suitable education provision for Mrs X’s son. This is because the issue is not separable from Mrs X’s right of appeal to a tribunal, which it was reasonable for her to have used. Other matters are late.