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  • London Borough of Hounslow (24 010 923)

    Statement Closed after initial enquiries Transport 23-Jan-2025

    Summary: We will not investigate this complaint about the Council’s refusal to award a Blue Badge. This is because there is not enough evidence of fault.

  • Wiltshire Council (24 012 088)

    Statement Closed after initial enquiries Planning applications 23-Jan-2025

    Summary: We will not investigate Mr X’s complaint about the Council’s refusal to prosecute his neighbour for completing a false ownership certificate as part of their application for planning permission. This is because there is not enough evidence of fault by the Council and its decision does not cause Mr X significant injustice.

  • Worcestershire County Council (24 012 143)

    Statement Closed after initial enquiries Other 23-Jan-2025

    Summary: We will not investigate this complaint about the Council’s management of Mr C’s money. There is not enough evidence of fault by the Council. The Court appointed the Council to manage Mr C’s money and only the Court can change that arrangement.

  • London Borough of Southwark (24 016 080)

    Statement Closed after initial enquiries Transport 23-Jan-2025

    Summary: We will not investigate this Blue Badge complaint because the Council has now approved the application.

  • London Borough of Southwark (24 016 247)

    Statement Closed after initial enquiries Planning applications 23-Jan-2025

    Summary: We will not investigate Mr X’s complaint about a community infrastructure levy as it is reasonable to expect him to use the right of appeals to the Planning Inspectorate and the Valuation Office Agency.

  • Epping Forest District Council (24 016 311)

    Statement Closed after initial enquiries Refuse and recycling 23-Jan-2025

    Summary: We will not investigate Mrs X’s complaint about the Council’s actions related to its bin collection service. This is because any injustice is not significant enough to justify our involvement.

  • Transport for London (24 016 344)

    Statement Closed after initial enquiries Parking and other penalties 23-Jan-2025

    Summary: We will not investigate Ms X’s complaint about a penalty charge notice issued by Transport for London. This is because there is not enough evidence of fault in the issue of the penalty charge notice or the way Transport for London handled Ms X’s representations against it.

  • London Borough of Tower Hamlets (24 016 521)

    Statement Closed after initial enquiries Allocations 23-Jan-2025

    Summary: We will not investigate Ms X’s complaint about the Council’s allocations decision in 2023 because there is insufficient evidence of fault to justify our involvement. We will not investigate the 2024 and 2025 decisions because further investigation would not lead to a different outcome.

  • London Borough of Lambeth (24 016 667)

    Statement Closed after initial enquiries Homelessness 23-Jan-2025

    Summary: We will not investigate Miss X’s complaint about the suitability of accommodation provided by the Council, and its handling of her compensation claim. Miss X’s complaint is late and there are no good reasons to investigate it now.

  • Transport for London (24 016 689)

    Statement Closed after initial enquiries Parking and other penalties 23-Jan-2025

    Summary: We will not investigate Mr X’s complaint about a penalty charge notice issued by Transport for London. It would be reasonable for Mr to X to apply to the Traffic Enforcement Centre to make a late witness statement/ statutory declaration.

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