Decision search
Your search has 51594 results
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Buckinghamshire Council (24 010 061)
Statement Upheld Special educational needs 22-Nov-2024
Summary: We will not investigate this complaint about the Education, Health and Care plan process. This is because the Council has agreed to an appropriate remedy for the injustice caused by the delay.
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Plymouth City Council (24 010 084)
Statement Closed after initial enquiries Disabled facilities grants 22-Nov-2024
Summary: We will not investigate this complaint about the Council’s decision not to provide a disabled facilities grant to fund a hardstanding outside the complainant’s home. There is not enough evidence of fault in the way the Council decided the complainant does not meet the criteria for a grant.
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East Sussex County Council (24 009 453)
Statement Upheld Residential care 22-Nov-2024
Summary: We will not investigate Miss X’s complaint that her mother’s care provider failed to provide care in line with the care plan. This is because the Council agreed to resolve the complaint early by providing a proportionate remedy for the injustice caused.
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Wokingham Borough Council (24 009 827)
Statement Closed after initial enquiries Antisocial behaviour 22-Nov-2024
Summary: We will not investigate Miss X’s complaint about the Council failing to appropriately deal with her reports of anti-social behaviour from her neighbour, who is a council tenant. This is because the complaint is out of the Ombudsman’s jurisdiction as it concerns the Council’s actions as a social housing landlord.
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Coventry City Council (24 010 355)
Statement Closed after initial enquiries Transport 22-Nov-2024
Summary: We will not investigate this complaint about an unsuccessful application for a Blue Badge because there is insufficient evidence of fault by the Council.
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London Borough of Barnet (24 010 408)
Statement Closed after initial enquiries Highway repair and maintenance 22-Nov-2024
Summary: We will not investigate this complaint about a failure to maintain a speed camera. The complaint does not meet the tests in our Assessment Code on how we decide which complaints to investigate. The matter complained of is not an administrative function of the Council.
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Manchester City Council (24 009 306)
Statement Closed after initial enquiries Homelessness 22-Nov-2024
Summary: We will not investigate Miss X’s complaint that the Council has not taken enough action to complete repairs within her temporary accommodation. This is because there is insufficient evidence of fault. In addition, there are no worthwhile outcomes achievable.
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London Borough of Enfield (24 011 212)
Statement Closed after initial enquiries Child protection 22-Nov-2024
Summary: We will not investigate this complaint about the Council treating Mr X as vexatious and allegedly discriminating against him. There is not enough evidence of fault by the Council to warrant our further involvement.
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West Sussex County Council (24 011 217)
Statement Closed after initial enquiries Other 22-Nov-2024
Summary: We will not investigate this complaint about the Council’s decision to make changes to the highway near Mrs X’s home. There is no significant injustice, and in any case, there is no worthwhile outcome achievable by us investigating.
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City of Doncaster Council (24 010 645)
Statement Closed after initial enquiries Council house sales and leaseholders 22-Nov-2024
Summary: We will not investigate this complaint about valuation and delay in the right to buy process. This is because the complaint does not meet the tests in our Assessment Code on how we decide which complaints to investigate. The valuation was made by the District Valuer. It is binding and we have no jurisdiction over District Valuer decisions. The complainant has used the legal notice of delay and it is reasonable to expect them to proceed to court action.