Decision search
Your search has 55054 results
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Kent County Council (24 023 054)
Statement Closed after initial enquiries Councillor conduct and standards 17-Jul-2025
Summary: We will not investigate this complaint about the Council’s failure to respond to Mr X’s complaint that a Councillor breached the code of conduct. The Council confirmed the Councillor is no longer an elected member. And that the complainant has agreed to take part in a discussion about councillor behaviour later this year. We consider there is no worthwhile outcome achievable by our investigation.
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Swindon Borough Council (25 000 711)
Statement Closed after initial enquiries Child protection 17-Jul-2025
Summary: We will not investigate Mr X’s complaint that the Council’s action to remove children from his care was illegal. It would have been reasonable for Mr X to have raised concerns or appealed this issue in court. We could not add to the investigation and the remedial action the Council has already taken under all three stages of the statutory complaint process.
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London Borough of Croydon (25 000 866)
Statement Closed after initial enquiries Allocations 17-Jul-2025
Summary: We will not investigate this complaint about the Council’s offer of accommodation under its housing allocations policy. There is insufficient evidence of fault. If the Council decides to close the housing application it is reasonable for Mr X to exercise his right to have the decision reviewed.
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Statement Closed after initial enquiries Pollution 17-Jul-2025
Summary: We will not investigate this complaint about the Council’s investigation of smoke nuisance from a neighbour’s wood-burning stove. There is insufficient evidence of fault which would warrant an investigation.
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London Borough of Bexley (25 001 157)
Statement Closed after initial enquiries Homelessness 17-Jul-2025
Summary: We will not investigate this complaint about the Council’s decision to end its interim accommodation duty. We cannot determine suitability of interim accommodation and it is a matter which the courts are best placed to determine.
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London Borough of Hillingdon (25 001 171)
Statement Closed after initial enquiries Homelessness 17-Jul-2025
Summary: We will not investigate this complaint requesting a financial remedy for issues arising from the Council accommodating the complainant in unsuitable accommodation from January 2023 to July 2024. This is because the complaint is caught by the time bar on the Ombudsman’s remit and there are no good reasons to exercise discretion to investigate. Some of these complaint issues have already been raised in court, and, where not, would have been reasonable for the complainant to raise in court.
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Stevenage Borough Council (25 001 176)
Statement Closed after initial enquiries Allocations 17-Jul-2025
Summary: We will not investigate Miss X’s complaint about her banding under the Council’s housing allocation scheme. This is because there is not enough evidence of fault to justify an investigation.
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London Borough of Southwark (25 001 301)
Statement Upheld Housing benefit and council tax benefit 17-Jul-2025
Summary: We will not investigate this complaint about Ms T’s housing benefit claim. This is because the Council has agreed to remedy the injustice.
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Cheshire East Council (25 003 640)
Statement Closed after initial enquiries Traffic management 17-Jul-2025
Summary: We will not investigate Mrs X’s complaint about being locked out of a Council car park. This is because there is insufficient evidence of fault by the Council to warrant an investigation.
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Statement Closed after initial enquiries Highway repair and maintenance 17-Jul-2025
Summary: We cannot investigate Mr X’s complaint that he suffered financial losses and personal injury from a road traffic accident due to the Council’s failure to repair a defect in the road. This is because Mr X has started court action about the matter.