Decision search
Your search has 54157 results
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Surrey County Council (25 007 917)
Statement Closed after initial enquiries School transport 20-Oct-2025
Summary: We will not investigate this complaint about the Council’s decision to decline Mr X’s application for travel assistance for his child Y. This is because there is insufficient evidence of fault to warrant an investigation.
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Tunbridge Wells Borough Council (25 008 235)
Statement Closed after initial enquiries Parking and other penalties 20-Oct-2025
Summary: We will not investigate this complaint about the Council sending correspondence about two penalty charge notices to the wrong address. This is because it would be reasonable for Miss X to apply to the Traffic Enforcement Centre to take the process back to an earlier stage.
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Sunderland City Council (25 008 548)
Statement Closed after initial enquiries Council tax support 20-Oct-2025
Summary: We will not investigate Miss X’s complaint about council tax support. There is insufficient evidence of fault in how the Council changed its policy. Miss X could appeal to the Valuation Tribunal against her liability and this part of her complaint is therefore out of our jurisdiction.
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City of York Council (25 008 628)
Statement Upheld Special educational needs 20-Oct-2025
Summary: Mrs X complains the Council failed to reimburse the cost of school fees for the independent school named in her child’s Education, Health and Care Plan. We have upheld this complaint because the Council has agreed to resolve the complaint early by providing a proportionate remedy for the injustice caused to Mrs X.
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London Borough of Southwark (25 008 778)
Statement Closed after initial enquiries Allocations 20-Oct-2025
Summary: We will not investigate Miss X’s complaint that the Council refused to increase her priority banding. This is because there is not enough evidence of fault to justify investigating.
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Chorley Borough Council (25 009 113)
Statement Closed after initial enquiries Leisure and culture 20-Oct-2025
Summary: We will not investigate Mrs X’s complaint about how the Council dealt with a dispute between two groups that use a community centre. This is because there is insufficient evidence of fault.
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London Borough of Brent (25 009 127)
Statement Closed after initial enquiries Parking and other penalties 20-Oct-2025
Summary: We will not investigate this complaint about a penalty charge notice. This is because it would be reasonable for Mr X to apply to the court to take the process back to an earlier stage.
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Stockton-on-Tees Borough Council (25 010 013)
Statement Closed after initial enquiries Leisure and culture 20-Oct-2025
Summary: We will not investigate this complaint the Council discriminated against Disabled people by removing benches from a local park. The Council intends to reinstate the benches, therefore there is no outstanding significant injustice.
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Westminster City Council (25 010 126)
Statement Closed after initial enquiries Parking and other penalties 20-Oct-2025
Summary: We will not investigate this complaint about a penalty charge notice. This is because the Council has now cancelled the penalty charge notice, and it is unlikely investigation would achieve anything more for Mr X.
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Bury Metropolitan Borough Council (25 010 157)
Statement Upheld Special educational needs 20-Oct-2025
Summary: We will not investigate this complaint about the Council’s handling of the Education and Health Care Plan process. This is because the Council has agreed to remedy the injustice caused by its delay and it is unlikely further investigation would achieve significantly more for Miss X.