Decision search
Your search has 50691 results
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Cheshire East Council (24 016 534)
Statement Closed after initial enquiries Child protection 28-Feb-2025
Summary: We cannot investigate this complaint about the Council’s decisions about the care of Miss X’s child. We considered this matter up to late 2023 in complaint 23 010 219 and will not do so again. The matters Miss X complains of have been subject to further court action since then. We are legally prevented from considering matters that have been before a court.
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Epping Forest District Council (24 016 566)
Statement Upheld Planning applications 28-Feb-2025
Summary: We will not investigate this complaint about the Council granting planning permission for a development next to the complainant’s home, and its failure to respond to his associated enquiries. It is reasonable to expect the complainant to have contacted us sooner, there is not enough evidence of fault in the way the application was determined, and the Council has apologised for failing to respond to his associated enquiries.
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St Albans City Council (24 016 582)
Statement Closed after initial enquiries Antisocial behaviour 28-Feb-2025
Summary: We will not investigate this complaint about the Council’s alleged failure to address Mr X’s concerns. It is too late for Mr X to complain about an Abatement Notice he received in 2022. Also, further investigation of the way the Council considered his complaint is unlikely to lead to a different outcome.
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Essex County Council (24 016 654)
Statement Closed after initial enquiries Street furniture and lighting 28-Feb-2025
Summary: We will not investigate this complaint about the Council installing a bus stop outside the complainant’s home. there is insufficient evidence of fault which would warrant an investigation.
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East Sussex County Council (24 016 834)
Statement Not upheld Assessment and care plan 28-Feb-2025
Summary: Miss X complained that the Council had failed to comply with recommendations from previous case 23015944. She said the Council has failed to arrange a day to complete the core assessment to correct any inaccuracies. The Ombudsman does not find the Council to be at fault.
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Hampshire County Council (24 016 875)
Statement Closed after initial enquiries Other 28-Feb-2025
Summary: We will not investigate this complaint about the Council’s decision to issue a warning to Mr X under its complainant behaviour policy. The Council followed its policy, and there is insufficient evidence of fault in how it made its decision.
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Bury Metropolitan Borough Council (24 016 954)
Statement Closed after initial enquiries Cemeteries and crematoria 28-Feb-2025
Summary: We will not investigate this complaint about the Council’s decision to require the removal of stone edging from a burial plot. This is because there is insufficient evidence of fault on the Council’s part to warrant investigation.
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Norfolk County Council (24 017 606)
Statement Closed after initial enquiries Fostering 28-Feb-2025
Summary: We will not investigate Miss X’s complaint about a reference the Council received about her which meant her applications to adopt again in 2019 and 2022 were refused. The complaint lies outside our jurisdiction because it is late and there are no good reasons to exercise discretion to consider it now.
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Solihull Metropolitan Borough Council (24 018 778)
Statement Closed after initial enquiries Charging 28-Feb-2025
Summary: We cannot investigate this complaint about the Council’s decision making relating to Ms Y’s care package and the resultant charges. This is because the substance of Mrs X’s complaint has already been decided by a Court and the law prevents us from investigating in this instance.
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Surrey County Council (24 019 627)
Statement Closed after initial enquiries Assessment and care plan 28-Feb-2025
Summary: We will not investigate Miss X’s complaint about the Council’s handling of her adult social care needs. This is because there is insufficient evidence of fault.