Decision search
Your search has 50934 results
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Stafford Borough Council (24 019 780)
Statement Closed after initial enquiries Planning applications 11-Mar-2025
Summary: We will not investigate this complaint about how the Council dealt with a planning application. This is because the complainant has not suffered significant injustice.
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Cheshire East Council (24 019 871)
Statement Closed after initial enquiries Council tax 11-Mar-2025
Summary: We will not investigate this complaint about Council tax payments as there is no evidence of fault by the Council and part of the complaint is out of time.
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London Borough of Tower Hamlets (24 020 257)
Statement Closed after initial enquiries Parking and other penalties 11-Mar-2025
Summary: We will not investigate this complaint about parking penalty charge notices as it is reasonable to expect the complainant to use his right of appeal to the independent tribunal.
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Gateshead Metropolitan Borough Council (24 020 547)
Statement Upheld Other 11-Mar-2025
Summary: We will not investigate Mr X’s complaint about the Council not responding to his stage two complaint under the children statutory complaint procedure within the statutory timescales. This is because the Council agreed to resolve the complaint early by providing a proportionate remedy for the injustice caused.
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Leicester City Council (24 020 563)
Statement Closed after initial enquiries Council tax 11-Mar-2025
Summary: We will not investigate this complaint about Council tax discounts as there is a right of appeal to a Valuation Tribunal.
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Rossendale Borough Council (24 020 671)
Statement Closed after initial enquiries Council tax 11-Mar-2025
Summary: We will not investigate this complaint about Council tax banding as the decision was made by a body out of jurisdiction.
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Blackpool Borough Council (24 020 816)
Statement Closed after initial enquiries Parking and other penalties 11-Mar-2025
Summary: We will not investigate this complaint about the enforcement of a parking penalty charge notice as it is unlikely we will find fault by the Council.
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Hertfordshire County Council (23 017 638)
Statement Closed after initial enquiries Other 11-Mar-2025
Summary: We cannot investigate this complaint about a visit by Council officers to Mr X’s property or his allegation they stole items. This is because there is insufficient evidence of fault to justify an investigation. We will also not investigate Mr X’s complaint about police and ambulance attendance, as this is outside our jurisdiction.
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Waverley Borough Council (24 016 324)
Statement Closed after initial enquiries Antisocial behaviour 11-Mar-2025
Summary: We will not investigate this complaint about the Council’s failure to follow the Anti-Social Behaviour Review process correctly. The decision to refuse Mr X’s request for an Anti-Social Behaviour Review was made by the Community Safety Partnership. This body is outside our jurisdiction. The failure to respond to his appeal for a review of this decision was made by the Office of the Police and Crime Commissioner, also a body outside our jurisdiction.
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West Sussex County Council (23 021 450)
Statement Upheld Special educational needs 11-Mar-2025
Summary: Ms F complained the Council failed to provide her son (X) with an education in school or through an alternative provision placement since September 2023. She also said it communicated poorly and caused delays in its complaints handling. The Council agreed it was at fault. We found its proposed remedy was not enough. It will apologise to Ms F and make payment to her and X to properly acknowledge the injustice its faults caused them. We have also made service improvement recommendations to address the delays and faults.