Decision search
Your search has 55054 results
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London Borough of Lambeth (25 016 289)
Statement Closed after initial enquiries Parking and other penalties 19-Nov-2025
Summary: We will not investigate this complaint that the Council has not refunded a payment Mrs X made for a penalty charge notice that was wrongly issued as the Council is to investigate the matter and I consider this is an appropriate way forward at this stage.
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Transport for London (25 016 697)
Statement Closed after initial enquiries Parking and other penalties 19-Nov-2025
Summary: We cannot investigate this complaint about emission zone penalty charge notices issued to Mr X. This is because Mr X appealed against them to London Tribunals and as such, this matter is no longer within our legal remit.
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Sunderland City Council (25 017 293)
Statement Closed after initial enquiries Other 19-Nov-2025
Summary: We will not investigate this complaint about misuse of personal data as it is best dealt with by the Information Commissioner’s Office.
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Leeds City Council (25 012 582)
Statement Upheld Special educational needs 19-Nov-2025
Summary: We have upheld this complaint about the Council’s failure to complete an Education Health and Care Needs Assessment for Miss X’s child within the statutory timescale. The Council has offered to provide a proportionate remedy and this removes the need for us to investigate.
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West Northamptonshire Council (25 012 976)
Statement Closed after initial enquiries Other 19-Nov-2025
Summary: We will not investigate Mr X’s complaint that the Council shared inaccurate information about him. This is because the Information Commissioner is better placed to deal with the matter.
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Royal Borough of Windsor and Maidenhead Council (25 013 007)
Statement Closed after initial enquiries Special educational needs 19-Nov-2025
Summary: We will not investigate Mrs X’s complaint that the council failed to arrange a suitable school placement for her son. This is because it would have been reasonable for Mrs X to use her right of appeal to challenge the placement listed in her son’s Education Health and Care Plan.
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London Borough of Hammersmith & Fulham (25 013 071)
Statement Closed after initial enquiries Refuse and recycling 19-Nov-2025
Summary: We will not investigate this complaint about where a bin is placed. This is because we are unlikely to find fault.
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Lincolnshire County Council (25 013 542)
Statement Closed after initial enquiries Highway repair and maintenance 19-Nov-2025
Summary: We will not investigate Ms X’s complaint that her car was damaged by a pothole. This is because it is reasonable for Ms X to pursue the matter at court.
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Milton Keynes Council (25 013 977)
Statement Closed after initial enquiries Other 19-Nov-2025
Summary: We will not investigate this complaint about a data protection breach. This is mainly because it is reasonable to expect Mr X and Mrs Y to take court action.
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Southampton City Council (25 018 011)
Statement Closed after initial enquiries Highway repair and maintenance 19-Nov-2025
Summary: We will not investigate Mr B’s complaint that his car was significantly damaged by a newly re-surfaced road. This is because it is reasonable for Mr B to take the Council to court.