Birmingham City Council (25 028 283)

Statement Closed after initial enquiries Other 09-Jun-2026

Summary: We will not investigate Mr X’s complaint about inappropriate conduct of staff towards him at his supported living placement. This is because a further investigation would not lead to a different outcome and it is unlikely we could add to the Council’s investigation.

RBL Field House Care Ltd (25 025 389)

Statement Closed after initial enquiries Other 03-Jun-2026

Summary: We will not investigate Mr X’s complaint about a subject access request. This is because there is another body better placed to consider his concerns.

London Borough of Newham (25 027 553)

Statement Closed after initial enquiries Other 02-Jun-2026

Summary: We will not investigate Ms X’s complaint about the Council closing a daycare centre. This is because there is insufficient evidence of fault by the Council.

Blackpool Borough Council (25 022 005)

Statement Closed after initial enquiries Other 02-Jun-2026

Summary: We will not investigate Mr X’s complaint about the Council’s handling of his concerns about a relative’s care and finances. This is because further investigation would not lead to a different outcome.

Stoke-on-Trent City Council (25 022 010)

Statement Closed after initial enquiries Other 02-Jun-2026

Summary: We will not investigate this complaint about the way the Council’s officer spoke to Mr X during telephone call in 2024. The complaint is late and there are no good reasons to investigate now.

London Borough of Hammersmith & Fulham (25 020 862)

Statement Closed after initial enquiries Other 01-Jun-2026

Summary: We will not investigate this complaint about the service provided by an advocacy organisation funded by the Council. There is not enough evidence of fault to justify investigating.

Suffolk County Council (26 000 697)

Statement Closed after initial enquiries Other 31-May-2026

Summary: We will not investigate Mrs X’s complaint about the Council’s records being inaccurate. This is because there is another body better placed to consider her concerns.

Oxfordshire County Council (25 024 826)

Statement Closed after initial enquiries Other 31-May-2026

Summary: We will not investigate Mr X’s complaint about the Council failing to consult with the local community and relevant organisations before it made changes to short-term care options. This is because the personal injustice is not significant enough to warrant an investigation.

Gedling Village Ltd (25 027 269)

Statement Closed after initial enquiries Other 25-May-2026

Summary: We will not investigate Miss X’s complaint about the Care Provider restricting Miss X’s visits to a care home as further investigation is unlikely to achieve a different outcome.

City of Doncaster Council (25 012 105)

Statement Closed after initial enquiries Other 18-May-2026

Summary: Ms X complained her son received a poor standard of care at his supported living provider and staff were untruthful with her on several occasions. The care provider has now addressed these issues with its staff. We will not investigate this complaint, as further investigation would not lead to a different outcome.