Decision search
Your search has 56369 results
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Redcar & Cleveland Council (25 002 984)
Statement Closed after initial enquiries Charging 16-Sep-2025
Summary: We will not investigate Mrs X’s complaint that the Council failed to tell her and her husband that he would have to contribute towards the cost of his care. There is not enough evidence of fault or injustice to warrant an investigation.
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London Borough of Hounslow (25 003 009)
Statement Closed after initial enquiries Parking and other penalties 16-Sep-2025
Summary: We will not investigate Mr X’s complaint about the Council’s enforcement of a Penalty Charge Notice. There is not enough evidence of fault by the Council to justify our involvement. In addition, Mr X has used his right to ask the court to consider this case which places the matter outside our remit.
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Wirral Metropolitan Borough Council (25 003 120)
Statement Closed after initial enquiries Licensing 16-Sep-2025
Summary: We will not investigate this complaint about the Council’s decision to grant a residential property a licence to operate a dog business. This is because an investigation would be unlikely to result in finding fault with the Council’s actions.
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Dudley Metropolitan Borough Council (25 003 224)
Statement Closed after initial enquiries Safeguarding 16-Sep-2025
Summary: We will not investigate Ms X’s complaint about the Council arranging for her relative, Mrs Y, to live with Mr Z on discharge from hospital. This is because there is insufficient evidence of fault causing sufficient injustice to justify our involvement.
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Statement Closed after initial enquiries Special educational needs 16-Sep-2025
Summary: We will not investigate this complaint about the actions of the Council concerning Mr X’s special educational needs. Matters between 2018 and 2024 are historic and we could not carry out a robust investigation. Mr X would also have had a right of appeal against a council decision to cease his Education Health and Care Plan in 2024 it would have been reasonable to use if he was still living in its area at that time.
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Liverpool City Council (25 003 638)
Statement Closed after initial enquiries Child protection 16-Sep-2025
Summary: We will not investigate Miss X’s complaint about issues around her children being accommodated for a week with extended family. We are unlikely to find Council fault has directly caused significant injustice. We cannot investigate events considered and decisions made within Court proceedings.
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Cherwell District Council (25 003 655)
Statement Closed after initial enquiries Other 16-Sep-2025
Summary: We cannot investigate Mr X’s complaint the Council refused his request for a Valuation Tribunal appeal decided entirely on the papers to meet his disability-related needs. This is because the complaint overlaps with the role of the Tribunal to decide how to handle the issue.
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Surrey County Council (25 003 732)
Statement Upheld Special educational needs 16-Sep-2025
Summary: We will not investigate Mrs X’s complaint about the lack of education provision for her child. This is because part of the complaint is late and the Council offered a suitable remedy for injustice caused to Y. We would not achieve more for Mrs X if we investigated the complaint.
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Statement Upheld Special educational needs 16-Sep-2025
Summary: We have upheld Mrs X’s complaint because the Council delayed carrying out an Education Health and Care needs assessment for her child. We cannot investigate the contents of the Education Health and Care Plan because Mrs X has used her right of appeal to a tribunal.
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London Borough of Lambeth (25 003 771)
Statement Closed after initial enquiries Managing council tenancies 16-Sep-2025
Summary: We will not investigate this complaint about the Council’s handling of a leak and related matters. This is because the law prevents us investigating.