Decision search
Your search has 56369 results
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Blackburn with Darwen Council (25 004 288)
Statement Closed after initial enquiries Safeguarding 16-Sep-2025
Summary: We will not investigate this complaint about the way the Council responded to safeguarding concerns Miss B raised about family members. Any injustice is not significant enough to justify our involvement.
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London Borough of Newham (25 004 312)
Statement Upheld Council tax 16-Sep-2025
Summary: We will not investigate this complaint about Council Tax arrears and enforcement. This is because the injustice caused was remedied during the Council’s complaints process.
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Dover District Council (25 004 313)
Statement Closed after initial enquiries Allocations 16-Sep-2025
Summary: We will not investigate Ms X’s complaint about the Council’s assessment of her housing register priority. There is insufficient evidence of fault to warrant an investigation.
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Hampshire County Council (25 004 330)
Statement Closed after initial enquiries Alternative provision 16-Sep-2025
Summary: We will not investigate Ms X’s complaint that the Council failed to provide suitable educational provision for her child. Some of the complaint is late, and Ms X has a right of appeal to Tribunal that it is reasonable for her to use.
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London Borough of Hackney (25 004 565)
Statement Closed after initial enquiries Council house sales and leaseholders 16-Sep-2025
Summary: We will not investigate this complaint about the application date used by the Council when deciding the complainant’s Right to Buy application. There is no worthwhile outcome achievable from us investigating, and it is reasonable to expect Miss X to use the alternative court remedy available to her.
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Statement Closed after initial enquiries Charging 16-Sep-2025
Summary: We will not investigate Mrs X’s complaint about how the Council gave her late parents a Disabled Facilities Grant (DFG), put a charge against the property, is not waiving the charge, and how it communicated with her about the matter. There is not enough evidence of fault by the Council to warrant us investigating. Investigation of the communications issue would not result in a different outcome.
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London Borough of Hounslow (25 004 580)
Statement Closed after initial enquiries Homelessness 16-Sep-2025
Summary: We will not investigate this complaint about the Council’s decision on a homelessness application. It was reasonable for Ms X to use the review/appeal procedure under the homelessness legislation to challenge the Council’s decision.
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London Borough of Barnet (25 004 629)
Statement Closed after initial enquiries Highway repair and maintenance 16-Sep-2025
Summary: We will not investigate Ms X’s complaint that the Council wrongly decided her company was liable for pavement damage. This is because there is not enough evidence of fault in the Council’s decision-making to justify investigating. The courts are best placed to consider any continuing dispute over liability.
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Leicester City Council (25 005 055)
Statement Closed after initial enquiries Council house sales and leaseholders 16-Sep-2025
Summary: We will not investigate this complaint about the Council’s handling of the complainant’s Right to Buy application. It is reasonable to expect the complainant to use the statutory notice of delay procedure, and ultimately to take the Council to court.
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Royal Borough of Greenwich (25 005 379)
Statement Closed after initial enquiries Private housing 16-Sep-2025
Summary: We will not investigate the Council’s advice to Miss X’s tenants after she took legal action to end her tenancy contract with her tenants. This is because there is insufficient evidence of fault which would warrant an investigation.