Decision search
Your search has 55054 results
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London Borough of Hammersmith & Fulham (25 009 933)
Statement Closed after initial enquiries Parking and other penalties 11-Nov-2025
Summary: We will not investigate this complaint about Penalty Charge Notices being wrongly issued because we are satisfied with the actions the Council has already taken.
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Rochdale Metropolitan Borough Council (25 009 971)
Statement Closed after initial enquiries Enforcement 11-Nov-2025
Summary: We will not investigate this complaint about how the Council dealt with a breach of planning control. This is because the complainant has not suffered significant injustice.
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Statement Closed after initial enquiries Parking and other penalties 11-Nov-2025
Summary: Following Miss X’s complaint to us about a penalty charge notice, the Council has apologised to Miss X, cancelled the penalty charge and issued a refund. Miss X has therefore achieved the outcome she was seeking. Further investigation is unlikely to achieve anything more.
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Herefordshire Council (25 010 265)
Statement Closed after initial enquiries Councillor conduct and standards 11-Nov-2025
Summary: We will not investigate this complaint about the Council’s handling of a councillor conduct complaint because there is not enough evidence of fault to justify an investigation.
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Nottingham City Council (25 010 365)
Statement Closed after initial enquiries Disabled facilities grants 11-Nov-2025
Summary: We will not investigate Mr X’s complaint about the Council refusing a Disabled Facilities Grant to convert a garage into a bedroom for his disabled son, Mr Y. There is not enough evidence of fault to justify our involvement.
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Chesterfield Borough Council (25 010 758)
Statement Closed after initial enquiries Other 11-Nov-2025
Summary: We will not investigate this complaint about how the Council dealt with a planning application. This is because the complainant has not suffered significant injustice.
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Essex County Council (25 009 209)
Statement Upheld Special educational needs 11-Nov-2025
Summary: We will not investigate this complaint about the Education, Health and Care plan process. This is because the Council has agreed to an appropriate remedy for the injustice caused by the delay.
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Essex County Council (25 009 244)
Statement Upheld Special educational needs 11-Nov-2025
Summary: We will not investigate this complaint about the Education, Health and Care plan process. This is because the Council has agreed to an appropriate remedy for the injustice caused by the delay.
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London Borough of Hounslow (25 011 693)
Statement Closed after initial enquiries Child protection 11-Nov-2025
Summary: We will not investigate this complaint about the Council’s failure to properly safeguard Miss X. This is because the complaint is about events that took place more than 12 months ago; there is no good reason to exercise discretion to investigate matters that took place this long ago.
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Kingston Upon Hull City Council (25 011 717)
Statement Closed after initial enquiries Housing benefit and council tax benefit 11-Nov-2025
Summary:Miss X complains the Council unfairly reduced her Housing Benefit allowance for under-occupancy since 2011. She believes it should have told her about a right to an exemption from this reduction because her second bedroom is needed for an overnight carer. Miss X only became aware of this when she switched to Universal Credit in 2025 and received full housing costs, including her additional bedroom. Although the Council agreed to backdate her claim to April 2024, she remains unhappy and wants the Council to backdate the exemption to 2011 and reimburse the Housing Benefit she missed over this period.