Decision search
Your search has 53256 results
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Coventry City Council (25 000 444)
Statement Upheld Other 21-Jul-2025
Summary: We will not investigate Mr X’s complaint about an enforcement agency inappropriately clamping his car despite knowing it was under a finance agreement and for ignoring his vulnerabilities. This is because the Council has already provided an appropriate remedy for the fault accepted. In addition, there is insufficient evidence of fault.
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Shropshire Council (25 000 570)
Statement Closed after initial enquiries Council tax 21-Jul-2025
Summary: We will not investigate this complaint about council tax payment dates because there is insufficient evidence of fault by the Council.
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Caring Homes (TFP) Group Ltd (25 000 661)
Statement Closed after initial enquiries Other 21-Jul-2025
Summary: We will not investigate this complaint about whether Ms B’s father would have been eligible for healthcare funding earlier if the Care Provider had contacted the relevant Integrated Care Board (ICB). ICBs are responsible for considering eligibility for past periods of care where an individual has not been assessed. The ICB is better placed to consider the period of care in dispute.
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Central Bedfordshire Council (25 000 693)
Statement Closed after initial enquiries Building control 21-Jul-2025
Summary: We will not investigate this complaint about delay and the Council’s decision not to issue a building regulations completion certificate. We have not seen enough evidence of fault to justify an investigation into the decision to issue the certificate. Also, we do not consider it a good use of resources to investigate the delay in responding to the enquiries alone.
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Kingston Upon Hull City Council (25 003 171)
Statement Closed after initial enquiries Highway repair and maintenance 21-Jul-2025
Summary: We will not investigate this complaint about highway maintenance because the courts are better placed to consider the matter.
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Gateshead Metropolitan Borough Council (25 003 244)
Statement Closed after initial enquiries Other 21-Jul-2025
Summary: We will not investigate Mrs X’s complaint about the Council’s decision to decline her application to extend her dropped kerb. This is because there is not enough evidence of fault in how the Council made its decision to justify further investigation.
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London Borough of Camden (25 003 278)
Statement Closed after initial enquiries Other 21-Jul-2025
Summary: We will not investigate this complaint about the conduct of a civil enforcement officer and the Council’s complaint handling. This is because there is insufficient personal injustice caused to warrant us investigating further.
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Nottinghamshire County Council (25 003 479)
Statement Closed after initial enquiries Rights of way 21-Jul-2025
Summary: We will not investigate this complaint about closure of a footpath and a lack of signage on a bridleway. This is because we are unlikely to find fault and there is insufficient injustice claimed to warrant investigation.
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Sunderland City Council (25 003 873)
Statement Closed after initial enquiries Other 21-Jul-2025
Summary: We will not investigate Mr X’s complaint that the Council used inaccurate information to justify issuing him with a Community Protection Warning. This is because there is no worthwhile outcome, and the Information Commissioner is better placed to deal with part of Mr X’s complaint about data protection.
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Walsall Metropolitan Borough Council (25 004 227)
Statement Closed after initial enquiries Leisure and culture 21-Jul-2025
Summary: We will not investigate Ms X’s complaint about the Council’s arrangements at a leisure facility. This is because there is no evidence the injustice to Ms X is significant enough to justify our involvement.