Decision search
Your search has 52233 results
-
Gedling Borough Council (24 010 572)
Statement Closed after initial enquiries Enforcement 24-Mar-2025
Summary: We will not investigate this complaint about the way the Council processed, considered and approved a planning application for a new property behind Ms X’s home. We have already considered this complaint and issued a final decision statement on these matters. Ms X also complains about a lack of enforcement action against the lack of a retaining wall behind her property and the removal of trees on the site. There is not enough evidence of fault in the way the Council responded to her reports of breaches of planning control. And the trees were not protected and therefore could be removed.
-
Wirral Metropolitan Borough Council (24 018 473)
Statement Closed after initial enquiries Refuse and recycling 24-Mar-2025
Summary: We will not investigate Ms X’s complaint about the Council not doing enough to prevent rubbish overflowing from some of her neighbours’ waste bins, and not dealing with the rubbish. There is not enough evidence of fault, and insufficient significant personal injustice caused by the matters complained of, to warrant an investigation.
-
London Borough of Hammersmith & Fulham (24 018 716)
Statement Closed after initial enquiries Allocations 24-Mar-2025
Summary: We will not investigate this complaint about the time the complainant has been waiting for a bigger home. This is because there is insufficient evidence of fault by the Council.
-
Kent County Council (24 018 750)
Statement Closed after initial enquiries Special educational needs 24-Mar-2025
Summary: We cannot investigate Miss X’s complaint about the contents of her child’s Education Health and Care plan. This is because Miss X has used her right of appeal to a tribunal.
-
London Borough of Barking & Dagenham (24 018 859)
Statement Closed after initial enquiries Other 24-Mar-2025
Summary: We will not investigate this complaint about parking because we are satisfied with the actions an organisation has taken or proposes to take.
-
London Borough of Hackney (24 017 083)
Statement Closed after initial enquiries Allocations 24-Mar-2025
Summary: We cannot investigate all of Mrs X’s complaint about the Council’s decision on her housing allocation award, because parts of it is late and there are no good reasons why she could not have complained to us sooner. Of the parts we can investigate, it is unlikely we would find fault in the Council’s actions.
-
Sheffield City Council (24 017 306)
Statement Closed after initial enquiries Council house sales and leaseholders 24-Mar-2025
Summary: We will not investigate Mr X’s complaint about delay in the Right to Buy procedure. There is a statutory process for tenants to follow where there is delay in the Right to Buy process. It was reasonable for Mr X to use this process, and if he remained unhappy, to go to court.
-
Redcar & Cleveland Council (24 017 368)
Statement Closed after initial enquiries Looked after children 24-Mar-2025
Summary: We will not investigate Mr & Mrs X’s complaint that the Council plan to move their child to a new care home. This is because the matter forms part of court proceedings. Their complaint about the education provision for their child is premature as it has not been considered under the Council’s complaints procedure.
-
Care UK Community Partnerships Limited (24 017 450)
Statement Closed after initial enquiries Residential care 24-Mar-2025
Summary: We will not investigate this complaint about privately arranged respite care in a care home. The Care Provider accepted some fault in case recording and communication and has acted to improve service and refunded a third of the care fees. It is unlikely an Ombudsman investigation would achieve anything further.
-
London Borough of Ealing (24 017 907)
Statement Closed after initial enquiries Homelessness 24-Mar-2025
Summary: We will not investigate Miss X’s complaint that the Council did not clean her accommodation properly before she moved in. This is because we could not add to the Council’s investigation on the matter to achieve anything further.