Decision search
Your search has 56921 results
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Kent County Council (25 023 593)
Statement Closed after initial enquiries Leisure and culture 03-Mar-2026
Summary: We will not investigate Mr B’s complaint about the Council’s decision to reduce the number of computers available at libraries. This is because Mr B may complain to the Secretary of State, who is in the best position to consider this matter.
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Devon County Council (25 024 303)
Statement Closed after initial enquiries Traffic management 03-Mar-2026
Summary: We will not investigate this complaint about the Council’s assessment of speed restrictions associated with a new development in its area. There is insufficient evidence of fault which would warrant an investigation.
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Royal Borough of Greenwich (25 024 795)
Statement Closed after initial enquiries Council tax 03-Mar-2026
Summary: We will not investigate this complaint about Council tax liability because there is a right of appeal to a Valuation Tribunal.
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Nottingham City Council (25 024 813)
Statement Closed after initial enquiries Council tax 03-Mar-2026
Summary: We will not investigate this complaint about Council tax liability because there is a right of appeal to a Valuation Tribunal.
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City of York Council (25 025 541)
Statement Closed after initial enquiries Council tax 03-Mar-2026
Summary: We will not investigate this complaint about Council tax banding and a premium because there is a body better placed to deal with the complaint and part of the complaint is a matter for the Valuation Tribunal.
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Transport for London (25 028 123)
Statement Closed after initial enquiries Parking and other penalties 03-Mar-2026
Summary: We cannot investigate this complaint about a Penalty Charge Notice. This is because Mr X has used his right to apply to the Traffic Enforcement Centre to submit a statutory declaration out of time.
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Salford City Council (25 020 213)
Statement Closed after initial enquiries Other 03-Mar-2026
Summary: We will not investigate this complaint about the Council ignoring Miss X’s concerns since 2023 because it is late. There is not enough evidence of fault in the Council saying it will not consider her complaint until court proceedings have ended. The Council has not had an opportunity to deal with any recent issues she has raised about her children’s care placement.
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London Borough of Lewisham (25 011 134)
Statement Closed after initial enquiries Council tax 03-Mar-2026
Summary: We will not investigate this complaint about how the Council has handled Mr X’s tax liability. This is mainly because issues raised are late and could have been appealed at the Valuation Tribunal.
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London Borough of Haringey (25 012 870)
Statement Closed after initial enquiries Private housing 03-Mar-2026
Summary: We will not investigate this complaint about the Council’s decision to remove Miss X from its housing register. The complaint lies outside our remit as it is late and there are no good reasons to consider it now.
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Darlington Borough Council (25 004 346)
Statement Upheld Charging 02-Mar-2026
Summary: Mrs X complains the Council was at fault in the way it dealt with Mrs Y’s financial assessments for contributions to her non-residential care causing distress and financial loss. We find no evidence of fault by the Council when carrying out the financial assessments. However, we found fault by the Council as it delayed in responding to Mrs X’s complaint about the matter. The Council accepted it delayed in responding and has already apologised to Mrs X which is suitable action for it to take. So, we have completed our investigation.