Decision search
Your search has 56922 results
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London Borough of Havering (25 028 658)
Statement Closed after initial enquiries Parking and other penalties 18-Mar-2026
Summary: We cannot investigate this complaint about the Council’s handling of a penalty charge notice. This is because Miss X has used the alternative remedies available to her to challenge the Council’s escalation of the case and the penalty charge notice itself. We therefore no longer have any jurisdiction in this matter and cannot provide a remedy for the injustice Miss X claims.
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Adur District Council (25 028 673)
Statement Closed after initial enquiries Leisure and culture 18-Mar-2026
Summary: We will not investigate Mrs B’s complaint about the Council’s delay asking her to pay unpaid rent for a chalet. This is because it is unlikely an investigation would add to the outcome offered by the Council.
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North Northamptonshire Council (25 029 406)
Statement Closed after initial enquiries Trees 18-Mar-2026
Summary: We will not investigate Mrs C’s complaint that her property is being damaged by a Council-owned tree. This is because it is reasonable for Mrs C to put in a claim to the Council’s insurers, and if needed, pursue the claim at court.
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Hampshire County Council (25 030 145)
Statement Closed after initial enquiries Assessment and care plan 18-Mar-2026
Summary: We will not investigate Mr X’s complaint alleging false information was provided to a third party about him. This is because there is no worthwhile outcome achievable.
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Derby City Council (24 013 953)
Statement Upheld Special educational needs 18-Mar-2026
Summary: The Council was not at fault for failing to arrange transport to Mr Y’s therapy provision for the 24/25 or 25/26 academic year. The Council however was at fault for not adequately communicating its decision. The Council agreed to apologise and make a payment to Mrs X and Mr Y for the uncertainty, avoidable distress and missed specialist provision this caused.
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Blackburn with Darwen Council (25 016 458)
Statement Closed after initial enquiries Other 17-Mar-2026
Summary: We will not investigate this complaint about the Council’s decision to not take enforcement action to remove invasive plants. There is no evidence of Mrs X suffering a significant injustice and there is no worthwhile outcome achievable by our involvement.
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Leeds City Council (25 016 550)
Statement Closed after initial enquiries Enforcement 17-Mar-2026
Summary: We will not investigate this complaint about how the Council handled an application for a certificate of lawful development. This is because Mr X could have appealed to the Planning Inspectorate. We will not investigate the way the Council handled the planning enforcement case because there is not enough significant injustice to warrant an investigation.
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London Borough of Richmond upon Thames (25 016 794)
Statement Closed after initial enquiries Adoption 17-Mar-2026
Summary: We will not investigate Mr X’s complaint that the Council failed to notify him about a court hearing. This is because it concerns the Council’s conduct as part of court proceedings and raises issues that were, or could reasonably have been, considered by the court.
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London Borough of Sutton (25 016 838)
Statement Closed after initial enquiries Private housing 17-Mar-2026
Summary: We will not investigate Mr X’s complaint about how the Council responded to reports of disrepair in his privately rented home. There is not enough evidence of fault in the Council’s processes to justify an investigation.
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Kent County Council (25 016 854)
Statement Closed after initial enquiries Other 17-Mar-2026
Summary: We will not investigate this complaint about the Council’s duties under the Equality Act 2010 and how it applied statutory guidance to ensure Miss X’s child could attend a funded nursery place. This is because we are unlikely to find fault in the Council’s actions.