Decision search
Your search has 55054 results
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Royal Borough of Greenwich (25 011 291)
Statement Upheld Homelessness 20-Nov-2025
Summary: We have upheld Miss X’s complaint because the Council’s actions meant delays in assessing her housing allocations application. The Council agreed to resolve the complaint by offering a remedy for the injustice caused.
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West Lancashire Borough Council (25 011 578)
Statement Closed after initial enquiries Planning applications 20-Nov-2025
Summary: We cannot investigate Mr X’s complaint about the Council’s decision to approve a planning application. This is because this part of his complaint is late and I have found no good reason why he could not have come to us sooner. Also, I have not found enough evidence of fault to warrant investigating his concerns about the Council’s response to his reports of use of a premises outside permitted hours.
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Herefordshire Council (25 011 656)
Statement Closed after initial enquiries Councillor conduct and standards 20-Nov-2025
Summary: We will not investigate this complaint about how the Council dealt with a complaint about the conduct of a councillor. This is because we are unlikely to find fault.
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London Borough of Lambeth (25 008 391)
Statement Closed after initial enquiries Homelessness 20-Nov-2025
Summary: We will not investigate this complaint about the suitability of Ms X’s temporary accommodation. There is insufficient evidence of fault and injustice to justify an investigation into Ms X’s complaint.
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Westminster City Council (25 008 409)
Statement Closed after initial enquiries Allocations 20-Nov-2025
Summary: We will not investigate this complaint about the Council’s decision about Ms X’s housing priority. Part of the complaint is late and there are no good reasons for us to exercise discretion to consider it now. We will not investigate the rest of Ms X’s complaint because there is not enough evidence of fault by the Council to warrant our involvement.
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North Somerset Council (25 008 655)
Statement Closed after initial enquiries Disabled facilities grants 20-Nov-2025
Summary: We will not investigate Mrs X’s complaint about the Council’s handling of a disabled facilities grant. This is because there is insufficient evidence of fault to justify investigating.
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London Borough of Redbridge (25 008 128)
Statement Closed after initial enquiries Planning applications 20-Nov-2025
Summary: We will not investigate this complaint about how the Council dealt with planning applications. This is because the complainant has not suffered significant injustice as a result of the alleged fault.
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Devon County Council (25 008 205)
Statement Closed after initial enquiries Child protection 20-Nov-2025
Summary: We will not investigate Mrs X’s complaint about the conduct of a council social worker. This is because the Council has taken appropriate action to resolve Mrs X’s concerns and we cannot say the actions complained about caused her significant injustice.
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London Borough of Hackney (25 008 212)
Statement Closed after initial enquiries Special educational needs 20-Nov-2025
Summary: We will not investigate this complaint about the Council’s actions following missed speech and language therapy provision for Miss X’s child. There is not enough evidence of injustice caused by fault in the Council’s actions to warrant our further involvement.
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Kirklees Metropolitan Borough Council (25 007 690)
Statement Closed after initial enquiries Other 20-Nov-2025
Summary: We will not investigate Ms X’s complaint about its handling of her adult son’s (Y) accommodation move and the allocated Social Worker’s approach. The Council has investigated Ms X’s concerns and apologised for the distress and frustration caused. We could not add or achieve anything more by investigating nor achieve the outcome Ms X wants.