Decision search
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Statement Closed after initial enquiries Parking and other penalties 04-Sep-2024
Summary: We will not investigate Mrs X’s complaint about parking issues. This is because there is no sign of fault by the Council.
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Manchester City Council (24 005 198)
Statement Closed after initial enquiries Other 04-Sep-2024
Summary: We will not investigate this complaint about the Council’s taxi licensing application process. We do not consider that further investigation will lead to a different outcome. We cannot require the Council to pay for damage to the complainant’s car, this is a matter for the courts. And there is not enough evidence of fault in the Council’s decision on the degree of permitted window tinting on licenced vehicles.
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Stockport Metropolitan Borough Council (24 005 244)
Statement Closed after initial enquiries Assessment and care plan 04-Sep-2024
Summary: We will not investigate Mr X’s complaint about the outcome of an occupational therapy assessment and the Council’s refusal to agree a disabled facilities grant for major adaptations. There is insufficient evidence of fault to warrant an investigation.
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Suffolk County Council (24 005 447)
Statement Upheld Special educational needs 04-Sep-2024
Summary: We will not investigate this complaint about the Education, Health and Care plan process. This is because the Council has agreed to an appropriate remedy for the injustice caused by the delay.
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Middlesbrough Borough Council (24 005 453)
Statement Closed after initial enquiries Other 04-Sep-2024
Summary: We will not investigate this complaint about the Council’s response to ground maintenance. Any injustice is not significant enough to warrant an investigation.
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Dover District Council (24 005 632)
Statement Closed after initial enquiries Housing benefit and council tax benefit 04-Sep-2024
Summary: We will not investigate Mr X’s complaint about a Housing Benefit overpayment. It is reasonable to expect him to appeal to the Tribunal.
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London Borough of Lewisham (24 005 691)
Statement Closed after initial enquiries Traffic management 04-Sep-2024
Summary: We will not investigate this complaint about the Council’s provision of information about the locations of school streets in its area. There is insufficient evidence of fault which would warrant an investigation.
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Peterborough City Council (24 005 807)
Statement Closed after initial enquiries Homelessness 04-Sep-2024
Summary: We will not investigate this complaint about The Council’s homelessness decisions. Ms X has taken court action against the Council’s decisions and is currently awaiting the outcome of another review of the decisions. We have no jurisdiction to investigate matters which have been subject to court proceedings or which carry a further right of appeal to a court. We will not investigate her claim about loss or damage to stored possessions. It is reasonable for her to make a claim against the Council for negligence.
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Lancashire County Council (24 006 148)
Statement Closed after initial enquiries Child protection 04-Sep-2024
Summary: We will not investigate this complaint about how the Council handled Mr X’s children’s case and his more recent request for a practice review. The substantive matter is late, and we will not consider a complaint about more recent events in isolation.
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Bristol City Council (24 006 202)
Statement Closed after initial enquiries Highway repair and maintenance 04-Sep-2024
Summary: We will not investigate Mr X’s complaint about how the Council addressed his concerns relating to road maintenance. There is no evidence of fault.