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SearchResult - Local Government and Social Care Ombudsman

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  • Solihull Metropolitan Borough Council (24 021 903)

    Statement Closed after initial enquiries Councillor conduct and standards 20-May-2025

    Summary: We will not investigate this complaint about standards committees because there is not enough evidence of fault to justify investigating.

  • London Borough of Hounslow (24 022 005)

    Statement Closed after initial enquiries Child protection 20-May-2025

    Summary: We will not investigate this complaint about a child safeguarding referral made by a body delivering services on behalf of the Council. The referral related to disputed versions of what Miss X was alleged to have said in a meeting with the body that made the referral. An investigation by us would be unlikely to reach any clear view.

  • Westmorland and Furness Council (24 022 035)

    Statement Closed after initial enquiries Other 20-May-2025

    Summary: We will not investigate Mrs X’s complaint about the Council not removing a vehicle parked near her property and delay in it dealing with her complaint. There is not enough evidence of fault by the Council to warrant an investigation. There is insufficient significant injustice to Mrs X to justify us investigating. We do not investigate council complaint handling where we are not investigating the matters giving rise to the complaint.

  • Leicester City Council (24 022 106)

    Statement Closed after initial enquiries Council tax 20-May-2025

    Summary: We will not investigate this complaint about Council tax premiums because there is a right of appeal to a Valuation Tribunal.

  • South Gloucestershire Council (24 022 154)

    Statement Closed after initial enquiries Councillor conduct and standards 20-May-2025

    Summary: We will not investigate Mr X’s complaint about an officer’s failure to declare a conflict of interest. We cannot investigate personnel issues and it is unlikely an investigation would achieve a worthwhile outcome.

  • London Borough of Redbridge (24 020 700)

    Statement Closed after initial enquiries Homelessness 20-May-2025

    Summary: We will not investigate this complaint about the provision of suitable accommodation. This is because there is insufficient evidence of fault by the Council.

  • Liverpool City Council (24 020 792)

    Statement Closed after initial enquiries Charging 20-May-2025

    Summary: We will not investigate this complaint about delays in the Council completing Mrs Y’s financial assessment. The Council has apologised for frustration the delay caused the family. We could not say delays caused a quantifiable financial injustice so we cannot achieve the outcome Mr X seeks. There is insufficient evidence of fault in other elements of the complaint to warrant investigation.

  • London Borough of Southwark (24 020 835)

    Statement Closed after initial enquiries Homelessness 20-May-2025

    Summary: We will not investigate this complaint that the Council has ignored the complainant’s request to move. This is because there is insufficient evidence of fault by the Council and because we have no power to investigate some parts of the complaint.

  • Westmorland and Furness Council (24 020 892)

    Statement Closed after initial enquiries Child protection 20-May-2025

    Summary: We will not investigate this complaint about the Council substantiating a safeguarding matter involving Mrs X. There is not enough evidence of fault by the Council in reaching the decision to warrant investigation.

  • Salford City Council (24 021 147)

    Statement Closed after initial enquiries Homelessness 20-May-2025

    Summary: We will not investigate this complaint about the complainant’s housing support worker because there is insufficient evidence of fault by the Council.

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