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Your search has 55054 results

  • North Somerset Council (25 003 286)

    Statement Closed after initial enquiries Special educational needs 14-Aug-2025

    Summary: We will not investigate this complaint about the process of assessing the complainant’s daughter’s education, health and care needs. This is because the complainant had the right to appeal about the outcome to the First-tier Tribunal (Special Educational Needs and Disability) and it would have been reasonable for her to do so.

  • Peterborough City Council (25 003 403)

    Statement Closed after initial enquiries School transport 14-Aug-2025

    Summary: We will not investigate this complaint that the Council failed to properly assess Mrs X’s application to renew her child’s blue badge. There is not enough evidence of fault to justify an investigation.

  • London Borough of Hammersmith & Fulham (25 003 409)

    Statement Closed after initial enquiries Other 14-Aug-2025

    Summary: We will not investigate this complaint about the Council’s handling of a business rates account. This is because there is no significant outstanding injustice to warrant an investigation.

  • Leicestershire County Council (25 003 566)

    Statement Closed after initial enquiries Transport 14-Aug-2025

    Summary: We will not investigate Miss X’s complaint about the Council’s decision to refuse her application for a blue badge. This is because there is insufficient evidence of fault by the Council to warrant an investigation.

  • Broadway Lodge (25 003 682)

    Statement Closed after initial enquiries Other 14-Aug-2025

    Summary: We will not investigate this complaint about the actions of Mr X’s Care Provider. This is because the actions complained of do not relate to providing adult social care, so we do not have the legal power to investigate.

  • Reading Borough Council (24 007 973)

    Statement Not upheld Special educational needs 14-Aug-2025

    Summary: We have investigated the Council’s ongoing application of its Unreasonable Complainant Behaviour policy. We found no fault with the Council actions. We found no evidence of fault in the ongoing application of the policy, nor in the Council’s decision to cease investigating Mrs X’s complaint and any future corporate complaints. The Council has followed its procedures appropriately throughout and will continue to review the application of the policy every six months.

  • Dacorum Borough Council (24 017 373)

    Statement Upheld Enforcement 13-Aug-2025

    Summary: We find the Council was at fault in delaying deciding a variation planning application that required changes to a housing development next to Mr X’s property. The Council also failed to make good land it owned that had been affected by the building work, which caused Mr X an injustice. The Council agreed to apologise to Mr X and make him a symbolic payment to remedy that injustice. Other matters raised by Mr X are for the Council to decide whether to enforce.

  • London Borough of Haringey (25 004 433)

    Statement Closed after initial enquiries Housing benefit and council tax benefit 13-Aug-2025

    Summary: We will not investigate this complaint about an unsuccessful application for a Discretionary Housing Payment. This is because there is insufficient evidence of fault by the Council.

  • Milton Keynes Council (25 005 119)

    Statement Closed after initial enquiries Refuse and recycling 13-Aug-2025

    Summary: We will not investigate this complaint about the overcrowding of his driveway due to a refuse bin provided by the Council. This is because the complaint is late without good reason to investigate it now and the courts and insurers are better placed to consider the complaint.

  • London Borough of Newham (25 006 659)

    Statement Closed after initial enquiries Parking and other penalties 13-Aug-2025

    Summary: We will not investigate this complaint about the Council’s handling of two parking penalty charge notices as Mr X could have asked the court to consider his case.

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