Local Government Ombudsman Logo

www.lgo.org.uk has experienced a problem

The website has encountered an error. The issue has been logged so that we can investigate the cause.

You can visit the home page and try browsing again. Please accept our apologies for any inconvenience caused.

You may still be able to use our online complaint service if you want to register a complaint or log into your account.

SearchResult - Local Government and Social Care Ombudsman

Decision search

What's this ?
  • Organisation
  • Decision type

  • Reference number
  • Date range

     

  • Sort Results

Show advanced search

Your search has 52409 results

  • Dorset Council (24 021 197)

    Statement Closed after initial enquiries Allocations 29-Apr-2025

    Summary: We will not investigate Ms X’s complaint about housing priority. There is not enough evidence of fault to warrant investigation.

  • Uttlesford District Council (24 021 219)

    Statement Closed after initial enquiries Other 29-Apr-2025

    Summary: We will not investigate this complaint about the Council inviting the police to attend a Council meeting. We do not the complainant has suffered sufficient personal injustice to warrant our involvement. And we cannot achieve one of the outcomes he is seeking.

  • Dorset Council (24 021 233)

    Statement Closed after initial enquiries Planning applications 29-Apr-2025

    Summary: We will not investigate this complaint about the Council’s failure to ask permission to erect scaffolding on Mrs X’s home and the poor timing of a hand delivered letter. The Council has acknowledged it should have discussed the matter with her direct and has apologised for the insensitivity of hand delivering a letter on new year’s eve. It has also confirmed it has taken steps to avoid repetition of such events. We consider further investigation will not lead to a different outcome.

  • Harborough District Council (24 021 242)

    Statement Closed after initial enquiries Refuse and recycling 29-Apr-2025

    Summary: We will not investigate Mr X’s complaint that the Council did not collect waste from his property. There is not enough evidence of fault to justify investigating.

  • Medway Council (24 021 207)

    Statement Closed after initial enquiries Parking and other penalties 28-Apr-2025

    Summary: We will not investigate Mrs X’s complaint about irregularities in the Council’s application of highway regulations. This is because there is not enough evidence of fault to justify investigating.

  • West Northamptonshire Council (24 021 275)

    Statement Closed after initial enquiries Child protection 28-Apr-2025

    Summary: We will not investigate Mr X’s complaint about the Council’s handling following a safeguarding referral about his child. The law prevents us from investigating anything that is the subject of court proceedings and could reasonably be raised in court.

  • Welwyn Hatfield Borough Council (24 021 281)

    Statement Closed after initial enquiries Refuse and recycling 28-Apr-2025

    Summary: We will not investigate Mr X’s complaint about a Fixed Penalty Notice he received for an alleged fly-tipping offence. This is because there is not enough evidence of fault to justify investigating and Mr X has the choice of raising his defence in court.

  • Pendle Borough Council (24 021 625)

    Statement Closed after initial enquiries Building control 28-Apr-2025

    Summary: We will not investigate this complaint about the Council’s failure to scrutinise a planning application before granting planning permission. And in the way it responded to his reports of breaches of building regulations. There is not enough evidence of fault in the Council’s actions to justify an investigation.

  • Teignbridge District Council (24 021 774)

    Statement Closed after initial enquiries Other 28-Apr-2025

    Summary: We will not investigate this complaint about an incident during which Mr X says a Council employee prevented him leaving a Council building and shouted at him. There is insufficient evidence the matter caused a significant injustice that would warrant investigation by the Ombudsman, nor is there sufficient evidence of fault.

  • London Borough of Barnet (24 021 878)

    Statement Closed after initial enquiries Parking and other penalties 28-Apr-2025

    Summary: We will not investigate Mr X’s complaint about procedural errors in the Council’s handling of a Penalty Charge Notice. This is because the Council accepted a procedural error had occurred, apologised, and refunded Mr X. An investigation by the Ombudsman is unlikely to achieve any additional outcome.

LGO logogram

Review your privacy settings

Required cookies

These cookies enable the website to function properly. You can only disable these by changing your browser preferences, but this will affect how the website performs.

View required cookies

Analytical cookies

Google Analytics cookies help us improve the performance of the website by understanding how visitors use the site.
We recommend you set these 'ON'.

View analytical cookies

In using Google Analytics, we do not collect or store personal information that could identify you (for example your name or address). We do not allow Google to use or share our analytics data. Google has developed a tool to help you opt out of Google Analytics cookies.

Privacy settings