Decision search
Your search has 55054 results
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Cumberland Council (24 022 600)
Statement Closed after initial enquiries Planning applications 08-Jun-2025
Summary: We will not investigate this complaint about the Council’s decision to restrict its contact with a third party in line with its unreasonable customer policy. No restrictions have been placed on the complainant therefore the Council’s actions have not caused the complainant significant injustice.
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Transport for London (25 001 800)
Statement Closed after initial enquiries Other 08-Jun-2025
Summary: We will not investigate this complaint about data protection because there is another body better placed to consider the complaint and it is reasonable to expect Miss Y to approach the Information Commissioners Office.
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Westmorland and Furness Council (25 001 838)
Statement Closed after initial enquiries Council tax 08-Jun-2025
Summary: We will not investigate this complaint about applying a Council tax second home premium. This is because there is a right of appeal to a Valuation Tribunal, and it would be reasonable for Mr X to use this right of appeal.
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London Borough of Ealing (25 002 117)
Statement Closed after initial enquiries Council tax 08-Jun-2025
Summary: We will not investigate Miss X’s complaint about her property’s council tax band. This is because we cannot investigate the actions of the Valuation Office Agency. The Council is not at fault for using the council tax band provided by the Valuation Office Agency.
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Wakefield City Council (25 002 845)
Statement Closed after initial enquiries Other 08-Jun-2025
Summary: We cannot investigate Miss X’s complaint about the content of the Council’s social care report for court because the law says we cannot investigate matters considered by a court.
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City of Bradford Metropolitan District Council (25 002 864)
Statement Upheld Other 08-Jun-2025
Summary: We have upheld this complaint because the Council delayed progressing a complaint to stage two of the children’s statutory complaints procedure. The Council has now agreed to resolve the complaint by progressing it to stage two, apologising to Mrs X and making a payment to her to remedy the time and trouble she has been to.
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Thornleigh Salesian College (25 003 354)
Statement Closed after initial enquiries School admissions 08-Jun-2025
Summary: We will not investigate Miss X’s complaint about an unsuccessful appeal for a school place. This is because there is not enough evidence of fault by the panel for us to be able to question its decision.
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Corpus Christi Catholic High School (25 003 456)
Statement Closed after initial enquiries School admissions 08-Jun-2025
Summary: We will not investigate this complaint about an unsuccessful appeal for a school place. This is because there is not enough evidence of fault by the panel for us to be able to question its decision.
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Oxfordshire County Council (24 005 262)
Statement Upheld Looked after children 06-Jun-2025
Summary: Ms X complained on behalf of Miss Y about the way the Council dealt with her care and that of her child. The Council was at fault for delaying in completing some of the recommendations from the Children Act complaints procedure. This caused Miss Y frustration and uncertainty. The Council should apologise, make a payment and send us an action plan detailing how it will complete the recommendations.
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Statement Closed after initial enquiries Other 06-Jun-2025
Summary: We will not investigate this complaint that the Council failed to ensure that the complainant’s daughter was kept safe by her school, and that it produced a flawed report on safeguarding procedures at the school. This is because the complaint primarily concerns the actions of a school and, as such, the law prevents the Ombudsman from considering it.