Decision search
Your search has 59870 results
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Surrey County Council (25 020 350)
Statement Upheld Special educational needs 12-Jul-2026
Summary: We will not investigate this complaint about delays in the Council issuing an Education, Health and Care Plan. The Council has already provided a suitable remedy. We are unlikely to find fault with the Council for not providing alternative provision and the Council has not had the opportunity to address other parts of the complaint.
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Suffolk County Council (25 021 309)
Statement Closed after initial enquiries School exclusions 12-Jul-2026
Summary: We will not investigate this complaint about the Council’s communication with the complainant in the period following her child’s exclusion from school. Investigation would not lead to a different outcome and is not therefore warranted.
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London Borough of Camden (25 021 982)
Statement Closed after initial enquiries Safeguarding 12-Jul-2026
Summary: We will not investigate this complaint about a safeguarding enquiry. We cannot investigate actions the Council took as a social landlord, and the Information Commissioner’s office is better placed to consider complaints about data handling. Of the remaining complaint, there is insufficient injustice and evidence of fault to warrant investigation.
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Leeds City Council (25 022 047)
Statement Upheld School transport 12-Jul-2026
Summary: During our investigation the Council has accepted fault in how it considered Mrs X’s application for post-19 home to college transport. It has agreed to apologise, make a symbolic payment for Mrs X’s time and trouble, reconsider the decision and consider a financial remedy. As these actions remedy the injustice caused, and we cannot achieve any further worthwhile outcome, we will complete our investigation.
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Broxtowe Borough Council (25 022 305)
Statement Closed after initial enquiries Other 12-Jul-2026
Summary: We will not investigate Mrs X’s complaint about the Council’s failure to take enforcement action against breaches of planning and building regulations by her neighbour. We have not seen enough evidence of fault to justify an investigation. Nor have we seen enough evidence of fault in the way the Council considered her requests for help as a vulnerable household. We cannot achieve the main outcome Mrs X is seeking.
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Stockton-on-Tees Borough Council (25 022 448)
Statement Closed after initial enquiries Planning applications 12-Jul-2026
Summary: We will not investigate Mr X’s complaint that the Council acted with fault when it granted outline planning permission in 2017. There is nothing meaningful we could achieve by investigating now.
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London Borough of Lambeth (25 022 837)
Statement Closed after initial enquiries Assessment and care plan 12-Jul-2026
Summary: We will not investigate Mr X’s complaint about the Council meeting his care needs. This is because we are unlikely to add to the Council’s response and there is insufficient evidence of fault to justify investigating.
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Hertfordshire County Council (25 023 970)
Statement Closed after initial enquiries Adoption 12-Jul-2026
Summary: We will not investigate Mr X's complaint about how the Council dealt with him during care and adoption proceedings. This is because the law prevents us from investigating matters that a court has considered or could have considered.
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Lancashire County Council (25 023 997)
Statement Closed after initial enquiries Rights of way 12-Jul-2026
Summary: We will not investigate this complaint about the Council’s decision not to take action in relation to Mrs X’s neighbour’s fence. There is insufficient evidence of fault by the Council.
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Suffolk County Council (25 024 172)
Statement Closed after initial enquiries Traffic management 12-Jul-2026
Summary: We will not investigate Mr X’s complaint about noise disturbance from a layby near his home and the Council’s handling of his complaint about the matter. There is insufficient evidence of fault to warrant an investigation.