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  • Cheshire East Council (23 018 119)

    Statement Closed after initial enquiries Special educational needs 22-Mar-2024

    Summary: We cannot investigate this complaint about the Council’s decision not to issue an Education Health and Care plan and its failure to provide full time education provision for a child. This is because the complainant has lodged appeals with the SEND Tribunal

  • London Borough of Southwark (23 018 230)

    Statement Closed after initial enquiries Allocations 22-Mar-2024

    Summary: We will not investigate this complaint about the Council’s assessment of a housing application. There is insufficient evidence of fault which would warrant an investigation.

  • London Borough of Lewisham (23 018 250)

    Statement Closed after initial enquiries Child protection 22-Mar-2024

    Summary: We will not investigate this historical complaint about
    Ms X’s experiences of the care system between the 1970s and 2000. We could not carry out a meaningful investigation due to the time that has passed, nor could we provide the information and closure Ms X seeks. It is open to Ms X to contact the Information Commissioner’s Office about how the Council responded to her information request.

  • Isle of Wight Council (23 018 049)

    Statement Closed after initial enquiries Allocations 22-Mar-2024

    Summary: We will not investigate this complaint about the Council’s handling of Miss X’s housing application. This is because there is not enough evidence of fault.

  • Derbyshire County Council (23 018 133)

    Statement Closed after initial enquiries Child protection 22-Mar-2024

    Summary: We will not investigate this complaint that a social worker was at fault in how she spoke to the complainant. This is because we could not add anything significant to the investigation the Council has carried out.

  • Herefordshire Council (23 018 499)

    Statement Closed after initial enquiries Other 22-Mar-2024

    Summary: We will not investigate this complaint. There is no evidence of fault in how the Council conducted a meeting and we cannot achieve the outcome the complainant seeks. It is not a good use of public resources to investigate complaint handling in isolation.

  • Sunderland City Council (23 018 273)

    Statement Closed after initial enquiries Other 22-Mar-2024

    Summary: We will not investigate this complaint about a road traffic accident because another body is better placed to consider the complaint.

  • Medway Council (23 018 561)

    Statement Closed after initial enquiries Child protection 22-Mar-2024

    Summary: We cannot investigate Mrs X’s complaint about the Council's child protection involvement with her family because it lies outside our jurisdiction. The law prevents us from considering complaints about matters that are being, or have been, considered in court proceedings.

  • London Borough of Islington (23 018 429)

    Statement Closed after initial enquiries Other 22-Mar-2024

    Summary: We cannot investigate Ms X’s complaint about bias by the Council in matters relating to the care of her child as shown by court-ordered disclosures. The contents of those disclosures were part of court action. As these matters are outside our legal powers, we cannot investigate how the Council is dealing with Ms X’s complaint about them.

  • Newcastle upon Tyne City Council (23 020 034)

    Statement Closed after initial enquiries Highway repair and maintenance 22-Mar-2024

    Summary: We will not investigate Mr X’s complaint about the Council’s refusal to compensate him for damage to his vehicle. If Mr X believes the Council is liable for the damage it would be reasonable for him to make a claim against it at court.

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