Decision search
Your search has 55415 results
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Essex County Council (25 007 190)
Statement Not upheld Direct payments 30-Jan-2026
Summary: Mr X complained the Council stopped his direct payments, withdrew an increase in care hours, and gave confusing information. I find no fault in the way the Council made its decision about the direct payments. There was a minor error in the Council’s complaint response, but there is no evidence that this caused Mr X significant injustice.
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Norfolk County Council (25 007 813)
Statement Closed after initial enquiries Special educational needs 30-Jan-2026
Summary: We will not investigate this complaint about the Council’s decision to maintain an Education, Health and Care Plan for her child and how the school taught Mrs X’s child when delivering the special educational needs provision. We do not have the power to investigate the complaint.
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Avon Homecare Ltd (25 009 869)
Statement Closed after initial enquiries Domiciliary care 30-Jan-2026
Summary: Mr A complains about the Avon Healthcare in relation to care provided to Mrs B which he said led to her death. We will not investigate the complaint as we would be unlikely to find fault or add to the work Avon Healthcare has already carried out.
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Clarity Homecare (Bristol) (25 009 869a)
Statement Closed after initial enquiries Care and treatment 30-Jan-2026
Summary: Mr A complains about the Avon Healthcare in relation to care provided to Mrs B which he said led to her death. We will not investigate the complaint as we would be unlikely to find fault or add to the work Avon Healthcare has already carried out.
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Halton Borough Council (25 010 025)
Statement Closed after initial enquiries Allocations 30-Jan-2026
Summary: We will not investigate this complaint about the Council’s assessment of a housing application. There is insufficient evidence of fault which would warrant an investigation.
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Hampshire County Council (25 011 290)
Statement Closed after initial enquiries Traffic management 30-Jan-2026
Summary: We will not investigate this complaint about the Council’s handling of Mr X’s road safety concerns. There is not enough evidence of fault to justify our involvement.
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Bristol City Council (25 011 310)
Statement Closed after initial enquiries Homelessness 30-Jan-2026
Summary: We will not investigate Miss X’s complaint about the Council’s decision that she became intentionally homeless. This is because it would have been reasonable for her to have used her right of appeal to the county court.
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Kingston Upon Hull City Council (25 011 598)
Statement Closed after initial enquiries Parking and other penalties 30-Jan-2026
Summary: We will not investigate Mr X’s complaint about how the Council consulted residents about a traffic regulation order. There is not enough evidence of fault in the Council’s actions to justify us investigating.
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Mansfield District Council (25 012 013)
Statement Closed after initial enquiries Private housing 30-Jan-2026
Summary: We will not investigate Mr Y’s complaint about the Council’s decision to introduce a selective licensing scheme. There is not enough evidence of fault to justify investigation.
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North Yorkshire Council (25 013 581)
Statement Closed after initial enquiries Leisure and culture 30-Jan-2026
Summary: We will not investigate Mr X’s complaint alleging that Council officers misused his data and defamed him. This is because there are more suitable bodies better placed to consider and we cannot achieve the outcome he wants.