Decision search
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Sandwell Metropolitan Borough Council (25 007 936)
Statement Closed after initial enquiries Allocations 06-Apr-2026
Summary: We will not investigate this complaint about the Council’s assessment of Miss X’s housing application. There is insufficient evidence of fault which would warrant an investigation.
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Sefton Metropolitan Borough Council (25 008 003)
Statement Closed after initial enquiries Special educational needs 06-Apr-2026
Summary: We will not investigate Mrs X’s complaint about the Council’s handling of her children’s Education, Health and Care Plans. An investigation would not add anything to the Council's response or achieve a different outcome.
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North Northamptonshire Council (25 008 710)
Statement Upheld Special educational needs 06-Apr-2026
Summary: Mrs X says the Council has failed to make a reasonable adjustment for her son and provide him with transport to his place of education. She says that this is despite the Special Educational Needs and Disability (SEND) Tribunal recommending this. She reports her son has become frustrated with the lack of support he is receiving. We found the Council at fault which caused Mrs X’s son injustice. The Council should make payment and apologise to Mrs X’s son.
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Woking Borough Council (25 008 990)
Statement Not upheld Antisocial behaviour 06-Apr-2026
Summary: We have completed our investigation into how the Council dealt with Mr X’s reports about a neighbour’s antisocial behaviour. This is because we do not find fault the Council’s decisions or actions.
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Wiltshire Council (25 010 746)
Statement Closed after initial enquiries Special educational needs 06-Apr-2026
Summary: Mrs X complained about the Council’s failure to provide suitable education for her child since May 2023, including a failure to name a suitable school placement in their Education, Health and Care Plan. I ended this investigation because the matters Mrs X complained about were either part of her appeal to the Special Educational Needs and Disabilities Tribunal, were too closely linked to the appeal or have not been raised with the Council as a complaint.
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London Borough of Hackney (25 011 810)
Statement Not upheld Allocations 06-Apr-2026
Summary: Mr D complains about the Council closing his housing register account in 2020 and says he should have additional housing priority. I have ended the investigation. Mr D can make a new complaint to the Council about his housing register account and can ask the Council to assess his housing priority.
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London Borough of Redbridge (25 012 436)
Statement Not upheld Land 06-Apr-2026
Summary: Mr X complains the Council delayed renewing the lease agreement for the charity he runs. We have ended our investigation because there is no worthwhile outcome achievable.
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Derby City Council (25 012 923)
Statement Closed after initial enquiries Other 06-Apr-2026
Summary: We will not investigate Mrs X’s complaint about the way in which Derby City Council and NHS Derby and Derbyshire Integrated Care Board dealt with her father, Mr Y’s, accommodation as we would be unlikely to find fault.
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NHS Derby & Derbyshire ICB (25 012 923a)
Statement Closed after initial enquiries Mental health services 06-Apr-2026
Summary: We will not investigate Mrs X’s complaint about the way in which Derby City Council and NHS Derby and Derbyshire Integrated Care Board dealt with her father, Mr Y’s, accommodation as we would be unlikely to find fault.
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City of Bradford Metropolitan District Council (25 013 161)
Statement Closed after initial enquiries Housing benefit and council tax benefit 06-Apr-2026
Summary: We will not investigate Mr X’s complaint about the Council’s decision he has been overpaid housing benefit. It is reasonable for Mr X to use his statutory right of appeal to the Valuation Tribunal.