Decision search
Your search has 53874 results
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London Borough of Camden (25 000 837)
Statement Closed after initial enquiries Private housing 07-Jul-2025
Summary: We will not exercise discretion to investigate this complaint about damage to the complainant’s property due to a leak caused from the Council’s property above. This complaint was received outside the normal 12-month period for investigating complaints. There is no evidence to suggest that Ms X could not have complained to us sooner. We cannot determine claims about damage to property or personal injury. Only insurers or the courts can decide private negligence claims.
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London Borough of Ealing (25 000 839)
Statement Closed after initial enquiries Allocations 07-Jul-2025
Summary: We will not investigate this complaint about the Council’s description of a property made as a final offer to Mrs X. There is insufficient evidence of fault which would warrant an investigation.
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Cheshire East Council (25 000 900)
Statement Closed after initial enquiries Public transport 07-Jul-2025
Summary: We will not investigate this complaint about public transport because there is not enough evidence of fault to justify investigation.
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Huntingdonshire District Council (25 001 256)
Statement Closed after initial enquiries Planning applications 07-Jul-2025
Summary: We will not investigate this complaint about the Council’s failure to take enforcement action against a breach of planning conditions. The complaint is late and we have seen no reason why the complainant could not have come to us much sooner.
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Horsham District Council (25 001 321)
Statement Closed after initial enquiries Other 07-Jul-2025
Summary: We will not investigate Mr X’s complaint about the Council’s planning processes when granting permission for a development in his area. There is not enough evidence of Council fault in the notification process to warrant investigation. The matters complained of do not cause Mr X sufficient significant personal injustice to justify us investigating. We also cannot achieve the outcomes he seeks.
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Surrey County Council (25 001 503)
Statement Closed after initial enquiries Disabled facilities grants 07-Jul-2025
Summary: We will not investigate Mr X’s complaint about because it is late and there are no good reasons to decide to investigate now. In any case, there is insufficient evidence of fault causing sufficient injustice to justify our involvement.
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Royal Borough of Kingston upon Thames (25 002 543)
Statement Closed after initial enquiries Parking and other penalties 07-Jul-2025
Summary: We will not investigate this complaint that the Council did not respond to Ms X's informal representations against a PCN. The case is now with London Tribunals, and it will decide what should happen next.
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London Borough of Bexley (25 002 589)
Statement Closed after initial enquiries Housing benefit and council tax benefit 07-Jul-2025
Summary: We will not investigate this complaint about an unsuccessful application for a Discretionary Housing Payment. This is because there is insufficient evidence of fault by the Council.
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Cheshire East Council (25 002 836)
Statement Closed after initial enquiries Special educational needs 07-Jul-2025
Summary: We cannot investigate Ms X’s complaint the Council failed to consider her requests for education otherwise than at school during her child’s Education, Health and Care Needs Assessment. This is because her complaint overlaps with a SEND Tribunal appeal about her child’s Education, Health and Care Plan.
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Lancashire County Council (25 003 033)
Statement Closed after initial enquiries Street furniture and lighting 07-Jul-2025
Summary: We will not investigate Mr X’s complaint about the Council’s decision that a crash barrier is not required at a site Mr X says is unsafe. The complaint lies outside our jurisdiction because it is late and there are no good grounds to exercise discretion to consider it now at least two years after Mr X first became aware of the matter.