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  • Royal Borough of Kensington & Chelsea (24 020 553)

    Statement Closed after initial enquiries Allocations 08-May-2025

    Summary: We will not investigate Ms Y’s complaint that the Council removed her from its housing register after deciding she no longer qualified for overcrowding points. This is because there is insufficient evidence of fault by the Council to justify investigating.

  • London Borough of Croydon (24 020 672)

    Statement Closed after initial enquiries Allocations 08-May-2025

    Summary: We will not investigate Mr X’s complaint that the Council refused his housing application because this complaint is late. We also cannot investigate part of Mr X’s complaint because it is about the management of social housing by a council acting as a social landlord

  • London Borough of Havering (24 020 828)

    Statement Closed after initial enquiries Allocations 08-May-2025

    Summary: We will not investigate Miss X’s complaint about the banding priority the Council has given her housing application. This is because there is insufficient evidence of fault. In addition, an investigation would not lead to any more outcomes.

  • Colchester City Council (24 020 833)

    Statement Closed after initial enquiries Leisure and culture 08-May-2025

    Summary: We will not investigate Mr X’s complaint that the Council has failed to protect a public open space. This is because the complaint is made late and I see no good reason to exercise discretion and consider it now.

  • Wyre Borough Council (24 020 913)

    Statement Closed after initial enquiries Enforcement 08-May-2025

    Summary: We will not investigate this complaint about the Council’s decision not to take enforcement action against a breach of planning control. There is insufficient evidence of fault in the Council’s actions.

  • London Borough of Barnet (24 020 915)

    Statement Closed after initial enquiries Private housing 08-May-2025

    Summary: We will not investigate Mrs X’s complaint alleging the Council failed to investigate her complaints about landlord misconduct and tenancy violations. This is because the complaint is late and there are no good reasons for why she could not have complained to us in time.

  • City of Bradford Metropolitan District Council (24 021 089)

    Statement Closed after initial enquiries Alternative provision 08-May-2025

    Summary: We will not investigate Mrs X’s complaint about the Council’s actions around issuing School Attendance Orders. It is not appropriate for us to investigate as Parliament provided other options to challenge the Orders.

  • North West Leicestershire District Council (24 021 135)

    Statement Closed after initial enquiries Other 08-May-2025

    Summary: We will not exercise discretion to investigate this complaint about the management of social housing tenants and property by the Council’s housing authority. This complaint was received outside the normal 12-month period for investigating complaints. There is no evidence to suggest that Mr X could not have complained to us sooner. We have no jurisdiction to investigate complaints about the management of tenancies by social housing landlords.

  • Royal Borough of Kingston upon Thames (24 021 384)

    Statement Closed after initial enquiries Parking and other penalties 08-May-2025

    Summary: We will not investigate Mrs X’s complaint about the Council’s handling of her neighbour’s application for a dropped kerb. This is because the complaint is late and I have seen no good reasons to exercise my discretion to investigate it. There is also not enough evidence of fault by the Council and it is unlikely we could achieve any worthwhile outcome for Mrs X.

  • Warwickshire County Council (24 021 391)

    Statement Closed after initial enquiries Charging 08-May-2025

    Summary: We will not investigate this complaint about the Council not using its discretion to arrange a residential care home placement for a self-funding resident. This is because there is no fault by the Council.

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