Decision search
Your search has 55414 results
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Care UK Care Services Limited (25 011 335)
Statement Closed after initial enquiries Residential care 08-Jan-2026
Summary: We will not investigate Ms X’s complaint about the residential care provided to her mother Ms Y. There is insufficient significant injustice to Ms X and Ms Y caused by the matters complained of to warrant us investigating. An investigation by us would not achieve a different outcome than that provided by the care provider.
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Transport for London (25 011 452)
Statement Closed after initial enquiries Other 08-Jan-2026
Summary: We will not investigate this complaint that the authority will not pay Mr X for his scrapped vehicle under its ultra-low emission zone scrappage scheme as it is unlikely we will find fault by the authority.
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London Borough of Southwark (25 011 536)
Statement Closed after initial enquiries Other 08-Jan-2026
Summary: We will not investigate this complaint that the Council gave no notice of a cancelled meeting as the injustice arising from this is not sufficient to justify our further involvement.
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Essex County Council (25 011 545)
Statement Closed after initial enquiries School transport 08-Jan-2026
Summary: We will not investigate Mrs X’s complaint about the Council refusing to provide her child with free transport to school. This is because there is not enough evidence of fault by the Council.
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London Borough of Bromley (25 011 759)
Statement Closed after initial enquiries Noise 08-Jan-2026
Summary: We will not investigate this complaint about the Council’s failure to uphold a lease agreement with a local airport. We have not seen enough evidence of fault to justify an investigation.
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Wirral Metropolitan Borough Council (25 015 640)
Statement Closed after initial enquiries Planning applications 08-Jan-2026
Summary: We will not investigate this complaint about how the Council dealt with a planning application. This is because the complaint is late.
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Gravesham Borough Council (25 016 079)
Statement Closed after initial enquiries Housing benefit and council tax benefit 08-Jan-2026
Summary: We will not investigate this complaint about a benefit overpayment as the original decision could have been appealed to a tribunal and is out of time. There is also not enough evidence of fault by the Council.
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Darlington Borough Council (25 016 086)
Statement Closed after initial enquiries Street furniture and lighting 08-Jan-2026
Summary: We will not investigate Mr X’s complaint about a street sign the Council installed outside his house because there is insufficient evidence of fault.
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Cumberland Council (25 016 341)
Statement Closed after initial enquiries Child protection 08-Jan-2026
Summary: We cannot investigate Mrs X’s complaint about the Council’s decision to remove her children 30 years ago and the new evidence she says is now available. This is because the decision to remove Mrs X’s children was made by a court and the law says we cannot investigate.
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Essex County Council (25 017 133)
Statement Closed after initial enquiries Highway repair and maintenance 08-Jan-2026
Summary: We will not investigate this complaint about the Council’s failure to properly maintain the public highway. This is because it is reasonable for Mr X to take the matter to court.