Archive has 599 results
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Transport for London (23 020 376)
Statement Closed after initial enquiries Parking and other penalties 31-Mar-2024
Summary: We cannot investigate Mr X’s complaint about two penalty charge notices issued by Transport for London because Mr X has appealed against them to London Tribunals. We will not investigate Mr X’s complaint that Transport for London lost his £25 payment towards the penalty charge notices because the amount is not significant enough to warrant investigation.
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London Borough of Harrow (23 020 614)
Statement Closed after initial enquiries Parking and other penalties 31-Mar-2024
Summary: We will not investigate Mr X’s complaint about a penalty charge notice issued by the Council in 2022. This is because Mr X had a right of appeal which it would have been reasonable for him to use and he may apply to the Traffic Enforcement Centre at Northampton County Court to reinstate this right.
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London Borough of Bromley (23 018 876)
Statement Closed after initial enquiries Parking and other penalties 30-Mar-2024
Summary: We will not investigate Miss X’s complaint about two penalty charge notices issued by the Council. This is because the validity of the penalty charge notices is a matter for the appeals process and it would be reasonable for Miss X to apply to the Traffic Enforcement Centre at Northampton County Court to reinstate this right.
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London Borough of Bromley (23 019 740)
Statement Closed after initial enquiries Parking and other penalties 30-Mar-2024
Summary: We cannot investigate Mrs X’s complaint that the Council failed to respond to her representations against a penalty charge notice. This is because Mrs X has challenged the Council’s escalation of the case with the Traffic Enforcement Centre at Northampton County Court.
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London Borough of Hounslow (23 020 143)
Statement Closed after initial enquiries Parking and other penalties 30-Mar-2024
Summary: We will not investigate Ms X’s complaint about a penalty charge notice. This is because the penalty charge notice carried a right of appeal and it would be reasonable for Ms X to apply to the Traffic Enforcement Centre at Northampton County Court to reinstate this right.
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Transport for London (23 020 367)
Statement Closed after initial enquiries Parking and other penalties 30-Mar-2024
Summary: We will not investigate Mr X’s complaint about a penalty charge notice issued by Transport for London for non-payment of the ultra-low emission zone charge. This is because there is not enough evidence of fault by Transport for London.
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Transport for London (23 020 098)
Statement Closed after initial enquiries Parking and other penalties 28-Mar-2024
Summary: We will not investigate Miss X’s complaint about several penalty charge notices issued by Transport for London for driving in the ultra-low emission zone without paying the charge. This is because Transport for London has agreed to cancel the penalty charge notices and refund Miss X’s payment and it is unlikely investigation would achieve anything more for her.
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Swindon Borough Council (23 020 269)
Statement Closed after initial enquiries Parking and other penalties 28-Mar-2024
Summary: We will not investigate this complaint about a demand for payment for a penalty charge notice sent to Mr X in error. This is because there is insufficient remaining injustice caused to Mr X to warrant our further involvement.
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Birmingham City Council (23 019 260)
Statement Closed after initial enquiries Parking and other penalties 28-Mar-2024
Summary: We will not investigate Miss X’s complaint that the Council gave her incorrect advice about whether her route to work entered its clean air zone. This is because there is not enough evidence of fault by the Council.
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Buckinghamshire Council (23 014 404)
Statement Upheld Parking and other penalties 28-Mar-2024
Summary: Mr X complained about the Council’s decision not to grant him a vehicle access licence, meaning he has no vehicle access to his front driveway. The Council was not at fault for how it considered Mr X’s application but was at fault for not picking up that his driveway did not meet the minimum size the Council permitted for a parking space earlier. The Council was also at fault for the time it took to respond to Mr X’s communication about this. The Council has agreed to apologise and make a payment to recognise the frustration caused.