London Borough of Newham (23 018 915)

Statement Closed after initial enquiries Trees 28-Mar-2024

Summary: We will not investigate Miss X’s complaint about the Council’s maintenance of a tree it owns near her property and what it told her about the works which have been done and when the next works are due. Even if the Council was wrong about when the tree was last cut back, there is not enough evidence of fault in the Council’s decision-making process regarding its maintenance to warrant us investigating. Investigation of incorrect information given by an officer in 2023 about when the Council would next work on the tree would not lead to a different outcome, and we cannot achieve the outcome Miss X seeks from her complaint.

Rother District Council (23 010 439)

Statement Closed after initial enquiries Trees 27-Mar-2024

Summary: We will not investigate this complaint about a technical error causing a delay in Mr X’s application for a Tree Preservation Order. There is insufficient evidence of injustice caused to Mr X by the matter.

Royal Borough of Kensington & Chelsea (23 019 696)

Statement Closed after initial enquiries Trees 21-Mar-2024

Summary: We will not investigate Mrs X’s complaint about her entitlement to compensation resulting from damage to her vehicle caused by a falling tree. This is because it would be reasonable for Mrs X to make a claim to the Council and, if it refuses her claim, to take the matter to court.

London Borough of Hillingdon (23 020 475)

Statement Closed after initial enquiries Trees 21-Mar-2024

Summary: We will not investigate Mr X’s claim for damages to his fence, that he says, was caused by a Council tree. This is because it would be reasonable to expect Mr X to proceed with his claim to the courts, to determine the extent of the Council’s liability and any financial remedy. We also cannot achieve the outcomes he wants.

Oxford City Council (23 019 780)

Statement Closed after initial enquiries Trees 15-Mar-2024

Summary: We will not investigate this complaint caused to the complainant’s wall. This is because the courts are best placed to calculate claims for damages. It is therefore reasonable to expect the complainant to go to court to resolve his complaint.

Kent County Council (23 017 699)

Statement Closed after initial enquiries Trees 14-Mar-2024

Summary: We will not investigate this complaint about the Council’s response to the complainant’s requests for action to address nuisance cause by a tree close to his home. This is because there is no evidence of significant fault on the Council’s part.

Middlesbrough Borough Council (23 017 935)

Statement Closed after initial enquiries Trees 14-Mar-2024

Summary: We will not investigate this complaint about the Council’s decision not to prune a tree. This is because there is insufficient evidence of fault by the Council.

Bury Metropolitan Borough Council (23 017 477)

Statement Closed after initial enquiries Trees 11-Mar-2024

Summary: We will not investigate this complaint about a delay in pruning a tree. This is because there is insufficient evidence of fault and injustice.

Derbyshire Dales District Council (23 016 784)

Statement Closed after initial enquiries Trees 11-Mar-2024

Summary: We cannot investigate this complaint about the Council’s actions in pursuing a prosecution against Mr X. This is because we cannot investigate a complaint about the start of court action.

Stoke-on-Trent City Council (23 017 273)

Statement Closed after initial enquiries Trees 06-Mar-2024

Summary: We will not investigate this complaint about the Council’s decision not to prune a tree. This is because there is insufficient evidence of fault by the Council.