London Borough of Lambeth (23 016 220)

Statement Closed after initial enquiries Health and safety 07-Mar-2024

Summary: We will not investigate this complaint about the way the Council considered a complaint. This is because the complaint does not meet the tests in our Assessment Code on how we decide which complaints to investigate. We do not consider the complainant has suffered a significant personal injustice which warrants an investigation.

Bury Metropolitan Borough Council (23 014 049)

Statement Closed after initial enquiries Health and safety 19-Feb-2024

Summary: We will not investigate this complaint about school health and safety audit reports written by the Council which Ms X says are inaccurate and imply she is not competent. This is because an investigation is unlikely to lead to a significantly different outcome.

Birmingham City Council (23 013 888)

Statement Closed after initial enquiries Health and safety 25-Jan-2024

Summary: We will not investigate this complaint about how the Council dealt with a report of a breach of health and safety at work regulations. This is because there is insufficient evidence of fault.

Derbyshire Dales District Council (23 012 461)

Statement Closed after initial enquiries Health and safety 12-Dec-2023

Summary: We will not investigate this complaint about the Council’s investigation into an incident which took place at a business establishment where Ms X’s child was injured. This is because there is no evidence to suggest fault by the Council.

Essex County Fire & Rescue Services (22 009 656)

Statement Closed after initial enquiries Health and safety 09-Nov-2023

Summary: We will not investigate this complaint about how the Fire and Rescue Service dealt with concerns about fire risks. This is because there is insufficient evidence of fault.

St Albans City Council (23 009 791)

Statement Closed after initial enquiries Health and safety 24-Oct-2023

Summary: We will not investigate this complaint about how the Council dealt with a rat infestation. This is because there is not enough evidence of fault to justify investigating and further investigation would not lead to a different outcome.

Maldon District Council (22 007 611)

Statement Not upheld Health and safety 21-Aug-2023

Summary: We found no fault on Mr J’s complaint about the Council failing to properly investigate, and take enforcement action, on his reports about a holiday static caravan park in which he owns a caravan. The Council acted on reports, visited the site, communicated with the park owners who co-operated and took action to resolve the problems, and liaised with the fire brigade.

Manchester City Council (22 013 133)

Statement Not upheld Health and safety 15-Jun-2023

Summary: Mr X complains about the Council’s response to his complaints of rats and litter in the area he lives causing distress and nuisance. We have found no evidence of fault in the way the Council considered these matters so have completed our investigation.

Tonbridge and Malling Borough Council (23 000 867)

Statement Closed after initial enquiries Health and safety 27-Apr-2023

Summary: We will not investigate this complaint about the Council’s failure to take action regarding damp and mould growth in a property. This is because we have already considered parts of the complaint, some of the complaint has been made late, and issues concerning liability for personal injury are for the courts to decide.