Highway repair and maintenance archive 2022-2023


Archive has 229 results

  • Devon County Council (22 017 795)

    Statement Closed after initial enquiries Highway repair and maintenance 30-Mar-2023

    Summary: We will not investigate Mr B’s complaint that the Council is failing to maintain roads in his local town. This is because it is reasonable for Mr B to apply to court for an order requiring the Council to repair the roads.

  • Manchester City Council (22 017 025)

    Statement Closed after initial enquiries Highway repair and maintenance 30-Mar-2023

    Summary: We will not investigate Mr X’s complaint about the Council’s refusal to redesign a speed table on the road outside his property. This is because there is not enough evidence of fault by the Council or to show its actions caused Mr X significant injustice. If Mr X believes the Council is responsible for damage to his property it would be reasonable for him to make a claim through the courts.

  • City of Doncaster Council (22 016 737)

    Statement Closed after initial enquiries Highway repair and maintenance 30-Mar-2023

    Summary: We will not exercise discretion to investigate this complaint about the Council’s refusal to provide additional parking restrictions on the street where Mrs X lives. This complaint was received outside the normal 12-month period for investigating complaints. There is no evidence to suggest that Mr X could not have complained to us sooner.

  • Cheshire East Council (22 017 972)

    Statement Closed after initial enquiries Highway repair and maintenance 29-Mar-2023

    Summary: We will not investigate this complaint about damage caused to Mr X’s car arising from a pothole. This is because it is reasonable to expect Mr X to go to court to determine any liability owed by the Council.

  • Hertfordshire County Council (22 017 093)

    Statement Closed after initial enquiries Highway repair and maintenance 27-Mar-2023

    Summary: We will not investigate this complaint about highway maintenance. This is because the courts are placed to consider this complaint.

  • Royal Borough of Kingston upon Thames (22 017 442)

    Statement Closed after initial enquiries Highway repair and maintenance 27-Mar-2023

    Summary: We will not investigate this complaint about damage caused to the complainant’s car by a broken kerb stone. This is because we cannot determine matters of alleged negligence and it is reasonable for the complainant to take her claim to court.

  • Surrey County Council (22 017 457)

    Statement Closed after initial enquiries Highway repair and maintenance 27-Mar-2023

    Summary: We will not investigate Mr B’s complaint that his car was damaged by a pothole which the Council failed to repair. This is because it is reasonable for Mr B to pursue his compensation claim by taking the Council to court.

  • Devon County Council (22 016 813)

    Statement Closed after initial enquiries Highway repair and maintenance 23-Mar-2023

    Summary: We will not investigate this complaint about highway maintenance. This is because the complaint is late with no good reason to investigate now, and the courts are better placed to consider the complaint.

  • Wokingham Borough Council (22 017 626)

    Statement Closed after initial enquiries Highway repair and maintenance 23-Mar-2023

    Summary: We will not investigate this complaint about damage caused to Mrs X’s car arising from the Council’s failure to repair a pothole on the public highway. This is because it is reasonable to expect Mrs X to go to court to determine any liability owed by the Council.

  • Manchester City Council (22 016 610)

    Statement Closed after initial enquiries Highway repair and maintenance 22-Mar-2023

    Summary: We will not investigate this complaint that the Council should repair potholes and cracks along the complainant’s road. This is because the complaint does not meet the tests in our Assessment Code on how we decide which complaints to investigate. It is reasonable to expect the complainant to approach the courts with his concerns.

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