East Lindsey District Council (22 017 869)

Statement Closed after initial enquiries Enforcement 30-Mar-2023

Summary: We will not investigate this complaint about how the Council dealt with a breach of planning control. This is because we are unlikely to find fault.

Cheshire East Council (22 010 812)

Statement Upheld Enforcement 30-Mar-2023

Summary: Mrs X complains about a lack of enforcement action by the Council after a developer removed an understory that provided privacy to her property. We have concluded our investigation having made a finding of fault by the Council. We found there were significant delays in the process which have impacted the time taken to find a resolution and restore privacy to Mrs X’s property. The Council have accepted our recommendations.

Mid Suffolk District Council (22 016 904)

Statement Closed after initial enquiries Enforcement 30-Mar-2023

Summary: We will not investigate this complaint about the Council’s decision not to take enforcement action on a breach of planning control. This is because the complaint does not meet the tests in our Assessment Code on how we decide which complaints to investigate. The complainant has not suffered a significant personal injustice which warrants our involvement.

Mid Suffolk District Council (22 005 047)

Statement Upheld Enforcement 26-Mar-2023

Summary: We found the Council’s apology had suitably addressed the injustice to Mr X arising from its handling of planning matters concerning a caravan near his home.

London Borough of Barnet (22 008 407)

Statement Upheld Enforcement 26-Mar-2023

Summary: X complained about the Council’s failure to act in a timely and effective manner, which led to development near their home becoming immune from enforcement action. The Council accepted its poor record keeping and delay caused X avoidable time, trouble and distress. The Council agreed to improve its offer to put matters right by paying X £600 in recognition of the injustice arising from its fault.

London Borough of Bexley (22 010 231)

Statement Not upheld Enforcement 26-Mar-2023

Summary: Mr X complained the Council failed to ensure the developer complied with planning conditions in relation to demolition of properties at the end of his street. This led to a large amounts of dirt, noise and disruption on his street from large vehicles accessing the site. There is no evidence of fault in the way the Council responded to Mr X’s report of breach of planning control at a site near his home.

London Borough of Redbridge (22 016 897)

Statement Closed after initial enquiries Enforcement 26-Mar-2023

Summary: We will not investigate this complaint about the Council’s decision not to taken enforcement action against his neighbour. We have not seen evidence of fault in the Council’s actions. Nor will further investigation lead to a different outcome.

Swindon Borough Council (22 000 784)

Statement Closed after initial enquiries Enforcement 24-Mar-2023

Summary: We will not investigate this complaint about actions carried out by the Council in relation to Mr X’s complaints about the works and materials used by his neighbour when constructing a driveway. There is not enough evidence of fault to justify investigating.

Tandridge District Council (21 002 114)

Statement Upheld Enforcement 24-Mar-2023

Summary: Mr and Mrs Y complain about the Council’s failure to pursue timely enforcement action against the unauthorised stationing of two mobile homes near their property. In our view, the presence of the mobile homes does not significantly impact on Mr and Mrs Y’s residential amenity. However, there is some evidence of fault in how the Council corresponded with Mr and Mrs Y about the matter. This caused injustice which the Council will remedy with the actions listed at the end of this statement.

Isle of Wight Council (22 012 546)

Statement Upheld Enforcement 24-Mar-2023

Summary: The Council failed to properly consider the impact on Mrs B’s privacy when it granted planning permission for a development next to her home. It also delayed in investigating her complaint about the external lighting of the building. The Council has agreed my recommendations to remedy Mrs B’s complaint.