Archive has 24 results
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Southampton City Council (22 015 604)
Statement Closed after initial enquiries Managing council tenancies 30-Mar-2023
Summary: We will not investigate this complaint about the Council as a registered social housing provider because we have no jurisdiction to investigate.
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City of Wolverhampton Council (22 016 772)
Statement Closed after initial enquiries Managing council tenancies 16-Mar-2023
Summary: We cannot investigate Mr B’s complaint about the Council’s handling of renovation works to the neighbouring property. This is because we cannot investigate complaints about the provision or management of social housing by councils.
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London Borough of Southwark (22 015 148)
Statement Closed after initial enquiries Managing council tenancies 15-Mar-2023
Summary: We will not investigate this complaint about a garage rented from the Council. Mr X could reasonably use his right to go to court. The substantive complaint is also late without good reason to investigate it now.
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Stevenage Borough Council (22 015 883)
Statement Closed after initial enquiries Managing council tenancies 02-Mar-2023
Summary: We will not investigate this complaint about the Council’s new fence replacement at a Council property encroaching on to the complainant’s property. This is because we have no remit to consider complaints about the Council’s actions when it is acting as a social housing landlord.
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London Borough of Haringey (22 010 999)
Statement Closed after initial enquiries Managing council tenancies 16-Feb-2023
Summary: We cannot investigate this complaint about the Council’s failure to complete repairs to a broken garden fence. This is because we are prevented by law from considering complaints about councils’ actions as landlords of their social housing properties.
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Swindon Borough Council (22 011 095)
Statement Not upheld Managing council tenancies 16-Feb-2023
Summary: Miss X complained about the Council’s actions as her landlord, causing distress. We have discontinued our investigation because we do not have jurisdiction to consider this complaint.
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London Borough of Southwark (22 013 887)
Statement Closed after initial enquiries Managing council tenancies 06-Feb-2023
Summary: We will not investigate this complaint about the Council’s responsibilities under a private agreement with a landlord to provide housing. Any breaches of the legal agreement may be determined by the courts.
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London Borough of Wandsworth (22 013 295)
Statement Closed after initial enquiries Managing council tenancies 03-Feb-2023
Summary: We will not investigate this complaint about problems at the building where Miss X lives. This is mainly because the law prevents us investigating complaints related to the Council’s role as freeholder.
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Royal Borough of Kensington & Chelsea (22 012 295)
Statement Closed after initial enquiries Managing council tenancies 10-Jan-2023
Summary: We will not investigate this complaint about the Council’s handling of disrepair and an infestation at Mr X’s home. The law prevents us looking into the management of social housing.
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North East Derbyshire District Council (22 012 266)
Statement Closed after initial enquiries Managing council tenancies 05-Jan-2023
Summary: We will not investigate this complaint that the Council unfairly treated a pensioner as Mr X is not personally affected by this to a degree that would warrant our involvement. The complaint is also likely to be outside of our legal remit.