Archive has 40 results
-
Nottingham City Council (22 013 551)
Statement Closed after initial enquiries Council house sales and leaseholders 17-Mar-2023
Summary: We will not investigate Mr X’s complaint about delays by the Council in progressing his right to buy application. This is because it is reasonable to expect Mr X to use the legal remedy available to him in court.
-
City of Wolverhampton Council (22 014 974)
Statement Closed after initial enquiries Council house sales and leaseholders 02-Mar-2023
Summary: We will not investigate this complaint about the Council’s delay in processing Miss X’s Right to Buy application. It was reasonable for her to use the statutory Tenants Notice of Delay procedure which applies to all these conveyances.
-
Redditch Borough Council (22 015 703)
Statement Closed after initial enquiries Council house sales and leaseholders 01-Mar-2023
Summary: We will not investigate Mrs X’s complaint about the discount being changed during her Right to Buy application. This is because it is reasonable to expect Mrs X to use the legal remedy available to her under the Right to Buy procedure in the County Court.
-
Nottingham City Council (22 016 266)
Statement Closed after initial enquiries Council house sales and leaseholders 01-Mar-2023
Summary: We will not investigate Mrs X’s complaint about the Council’s delays in progressing her Right to Buy application. This is because it is reasonable to expect Mrs X to use the legal remedy available to her under the Right to Buy procedure in the County Court.
-
Sheffield City Council (22 005 722)
Statement Upheld Council house sales and leaseholders 22-Feb-2023
Summary: We found fault on Ms P’s complaint about the Council disputing the valuation from the District Valuer during the right to buy process. It failed to tell her it had challenged this valuation. It also delayed dealing with her complaint according to its complaints procedure. The agreed action remedies the injustice caused.
-
Milton Keynes Council (22 014 601)
Statement Upheld Council house sales and leaseholders 16-Feb-2023
Summary: We will not investigate this complaint about an error made by the Council when the complainant bought her home from the Council in 2004. The Council has offered to pay the complainant’s legal fees and a further £250 in recognition of the inconvenience caused. We consider this to be a suitable remedy to the complaint and further investigation would not lead to a different outcome.
-
London Borough of Hammersmith & Fulham (22 013 972)
Statement Closed after initial enquiries Council house sales and leaseholders 16-Feb-2023
Summary: We will not investigate this complaint about how the Council calculated out a valuation of a property that the complainant applied to purchase under the right to buy scheme. This is because the complainant has used their legal right of appeal, there is insufficient evidence of fault and we cannot attribute any injustice caused by any delays during the appeals process to the Council.
-
Winchester City Council (22 012 625)
Statement Closed after initial enquiries Council house sales and leaseholders 24-Jan-2023
Summary: We will not investigate this complaint that the Council has delayed completing a house sale under the right to buy scheme. This is because it is reasonable to expect the complainant to use the legal remedy available to him.
-
Leicester City Council (22 010 720)
Statement Closed after initial enquiries Council house sales and leaseholders 29-Nov-2022
Summary: We will not investigate this complaint about the cancellation of a house purchase under the right to buy scheme. It is unlikely we could find fault in the Council’s actions.
-
Leicester City Council (22 010 592)
Statement Closed after initial enquiries Council house sales and leaseholders 23-Nov-2022
Summary: We will not investigate this complaint about Miss X’s ‘right to buy’ application and repairs to her home. Miss X can reasonably take court action on the right to buy matter. The Ombudsman has no power to consider the repairs matter.