Bournemouth, Christchurch and Poole Council (22 017 140)

Statement Closed after initial enquiries Other 30-Mar-2023

Summary: We will not investigate Mr X’s complaint about the Council causing damage to his property. This is because this is a complaint about negligence which is a legal matter for the courts to consider and decide.

Plymouth City Council (22 013 240)

Statement Closed after initial enquiries Other 29-Mar-2023

Summary: We will not investigate this complaint about the Council’s handling of matters relating to a Fixed Penalty Notice (FPN) issued to Ms X. This is because an investigation is unlikely to add to that already carried out by the Council or lead to a different outcome.

Brighton & Hove City Council (22 017 389)

Statement Closed after initial enquiries Other 27-Mar-2023

Summary: We will not investigate this complaint about the Council issuing the complainant with a Fixed Penalty Notice. This is because we are unlikely to achieve anything more.

Royal Borough of Kensington & Chelsea (22 017 677)

Statement Closed after initial enquiries Other 27-Mar-2023

Summary: We will not investigate this complaint about the way the Council responded after the complainant reported that someone feeds birds in a park. This is because there is insufficient evidence of fault by the Council.

Royal Borough of Kensington & Chelsea (22 015 146)

Statement Closed after initial enquiries Other 26-Mar-2023

Summary: We will not investigate this complaint about the Council’s handling of matters following its serving of an enforcement notice on Ms X’s landlord to carry out works to its property. This is because an investigation is unlikely to add to that already carried out by the Council or lead to a different outcome.

Environment Agency (22 016 393)

Statement Closed after initial enquiries Other 24-Mar-2023

Summary: We will not investigate this complaint about the Agency’s failure to ensure a neighbour operated a sluice gate on their property correctly. The complaint does not meet the tests in our Assessment Code on how we decide which complaints to investigate. There is not enough evidence of fault.

Royal Borough of Kensington & Chelsea (22 016 844)

Statement Closed after initial enquiries Other 21-Mar-2023

Summary: We will not investigate this complaint about the Council’s decision to serve an abatement notice. This is because it would have been reasonable for the complainant to use their right to appeal against the serving of the notice in court.

Herefordshire Council (22 015 396)

Statement Closed after initial enquiries Other 20-Mar-2023

Summary: We will not investigate this complaint about how the Council dealt with reports of noisy dogs. This is because some issues happened too long ago, and we could not add to the investigation carried out by the Council about recent matters.

Crawley Borough Council (22 011 595)

Statement Not upheld Other 20-Mar-2023

Summary: Miss X complained the Council was wrong to remove and dispose of her vehicle. She considered the Council’s actions to be discriminatory. We found there was no fault by the Council.

Dacorum Borough Council (22 011 177)

Statement Closed after initial enquiries Other 17-Mar-2023

Summary: We will not investigate this complaint about the Council’s response to concerns raised about the presence of asbestos on a site next to the complainant’s home. The is not enough evidence of fault to justify an investigation.