Archive has 44 results
-
Sevenoaks District Council (22 016 981)
Statement Closed after initial enquiries Council tax support 30-Mar-2023
Summary: We will not investigate this complaint about the Council’s calculation of Council Tax reduction on Mr X’s account. It is reasonable for him to appeal to the Valuation Tribunal if he wishes to challenge the percentage of reduction applied.
-
London Borough of Wandsworth (22 016 136)
Statement Closed after initial enquiries Council tax support 22-Mar-2023
Summary: We will not investigate this complaint about the Council not giving Miss X a discount on her council tax even though she is a carer for her mother. This is because it is out of the Ombudsman’s jurisdiction as Miss X’s mother has a right of appeal and it is reasonable for her to use this.
-
Wirral Metropolitan Borough Council (22 014 802)
Statement Closed after initial enquiries Council tax support 21-Feb-2023
Summary: We will not investigate this complaint about how the Council asked a business for information about an employee. There is not enough evidence of fault to justify investigating.
-
Birmingham City Council (22 014 039)
Statement Closed after initial enquiries Council tax support 16-Feb-2023
Summary: We will not investigate Ms X’s complaint the Council delayed revising her entitlement to council tax support, may have awarded the wrong amount of benefit, and delayed dealing with her complaints. The Council has awarded Ms X council tax support. It is reasonable for Ms X to use her right of appeal to the Valuation Tribunal if she disagrees with the entitlement decision. There is no other injustice.
-
London Borough of Bromley (22 014 830)
Statement Closed after initial enquiries Council tax support 16-Feb-2023
Summary: We will not investigate Ms X’s complaint about how the Council dealt with her council tax applications. It is unlikely we would find fault and in any case, Ms X has not experienced a significant injustice.
-
West Northamptonshire Council (22 014 594)
Statement Upheld Council tax support 13-Feb-2023
Summary: We will not investigate this complaint about the enforcement of a Council tax debt because the matter has been remedied.
-
Leeds City Council (22 013 864)
Statement Closed after initial enquiries Council tax support 08-Feb-2023
Summary: We will not investigate this complaint about the way the Council reassessed the complainant’s Council Tax Support and council tax. This is because there is insufficient evidence of injustice.
-
Dacorum Borough Council (22 013 800)
Statement Closed after initial enquiries Council tax support 26-Jan-2023
Summary: We will not investigate this complaint about the Council’s decisions about Mr X’s council tax reduction. Mr X used his right of appeal to the Valuation Tribunal.
-
London Borough of Hackney (22 012 104)
Statement Upheld Council tax support 12-Jan-2023
Summary: We will not investigate this complaint about a benefit overpayment demand that was raised in error. This is because the Council has provided a fair response and there is not enough remaining injustice.
-
Statement Closed after initial enquiries Council tax support 05-Jan-2023
Summary: We will not investigate this complaint about the Council reducing Mr X’s council tax then demanding repayment of the reduction. Mr X could reasonably have used his right to appeal to the Valuation Tribunal. Part of the complaint is about events during court proceedings, which the law prevents us investigating.